Ocean Acres Ogunquit

Blankets dirty, shower curtain mold, pillows like mush

My wife and I have stayed at numerous locations over the past 14 years in Ogunquit. Never had an experience like this. The positives were that the room was large and the location was quiet. The bedding uncomfortable and hard. The first night was o.k, even though we had a noise from the bath room plumbing that repeating its grumbling consistently every 15 minutes. That was o.k. because we cranked up the fan to drown out the noise. Day two - we came back to - no new towels - room not vacuumed - but bed made and trash removed. Day 3 was horrible - came back at 2 pm to a room that was never picked up and the only thing that was done was the dirty towels on the bathroom floor were removed as was the trash. Room never picked up, nor was the bed made, nor were there any new towels. My wife went to the front desk and was given no explanation as to why the room was in that condition, but given new towels. Day 4 check out. I had to tell the "Manager" Andy about our experience and what he should have done to accommodate my wife and I the night before. Andy's expression was like a deer looking into the headlights. His comment was " You're complaining about the bed not being made?" Hello? Apparently when he took the course for Customer Service - he must have completed it via zoom and fell asleep. I was told by Andy that they have been in business for 60 years. So I asked him, "What is your point?" I then asked who the owners were, he said "My parents". That explained everything!

Very good location!

Comfortable, clean and great location.

Spacious, clean ,comfortable room. Very close to beach, restaurants. 20 minute walk to Ogunquit center. Only problem : tv cable. Front desk clerk responded quikly.

The ease to check in and out was great. The rooms could be updated like back in the 1980’s

We had fun exploring Ogunquit. Clean and comfortable room with easy access/parking. Great location.

It is a short walk to the beach. Who you talking