Top rated hotels in Okaloosa County

Holiday Inn Express & Suites Crestview South I-10
4.4/598 Reviews
After driving 10 hours, it was a really great hotel expereince. We were greeted and when my wife told the clerk our last name and we had a reservation, we were immediately ”Thanked” for being Reward Members. Our room was on the 1st floor and it was very beautiful and clean. Just wished IHG would get rid of the bathtubs and get walk-in showers. Safer for ”Senior” travlers. We had a King Bed Suite and could not believe there were 2 TV's in the room. I wish I could have stayed up to watch tv. Not feeling well and took a shower and went right to bed. Had a fantastic sleep. Breakfask was 6:30 - 9:30 am and lots of great options. Love the Cinn. Rolls! Thank you for the best stay after 2 1/2 weeks of being on vacation and back home in Florida. We still had a 5 hour drive home but the Florida Staff at this hotel was the only one that recognized us a card members and Welcomed us upon check-in. Thank you.
Holiday Inn Express & Suites Destin E - Commons Mall Area
4.1/5101 Reviews
First off the picture of the hotel needs to be updated on the IHG website- this pic is years old and most likely reflects the property when it first opened. It isn’t even the same color anymore. 1. Upon driving up my teen stated that she was absolutely not staying here. The pool is very run down with debris in it. It is small and doesn’t look up-kept. This is not what we have come to expect from IHG properties. We are rewards members and stay at IHG properties around 10-20 times a year. 2. The whole hotel was dirty. The floors needed to be mopped and had sticky stuff and dirt all over them, especially in the elevator. I gave them grace- maybe house cleaning was sick. By day 2 it was still there. The check in desk is missing paint on the wall- it looks run down and needs touch up paint. It screams days inn- not IHG with an IHG price point. 3. Breakfast was a smaller spread than what most Holiday inn expresses have. My major issue is the egg white omelet was not an egg white omelette- it was the ham and cheese. It doesn’t seem like a big deal until you consider reglious and dietary needs- some people are allergic to milk and don’t eat meat. I asked the breakfast attendant if it was labeled correctly and she very rudely answered yes. Had I consumed this I could have had an allergic reaction. 4. Every employee that I encountered was rude and seemed put off. Upon checking in the attendant was clearly sick, kept sniffing snot back up her nose but was not wearing a mask. In conclusion I highly recommend the Holiday Inn Express in Panama City. It has an amazing resort feel, gorgeous pool area with a lazy river and is actually on the beach. It is also the same price. Had we known the condition of this property we would have stayed in PCB and driven in to Destin daily for my Daughter’s tournament. I would suggest IHG quality control look into hiring new management- it clearly isn’t being run or up-kept to its potential and clearly doesn’t reflect the IHG brand.

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