Hotels Near Lowe's Garden Center in Oklahoma City

My husband and I stayed here for one night on a cross country drive with our two pups. The hotel is beautiful and modern. It is converted from an old Ford Model T assembly plant so the whole hotel is open and spacious. We loved the artwork. The room is large, new, and very clean. My only complaint is that the room is very dark. Even with every lamp/light turned on, the room was still very dim. I can’t speak to any of the amenities as we arrive late and left early the next morning.

The hotel is very grand. Although it is a bit old, it looks good in every aspect, especially the quality of the staff. The location of the hotel is also good, right in the city center, and there are shared bicycles nearby

Great staff--suite was really nice , clean with comfortable bed. Great location to see much of OKC--all walking distance. Great breakfast. Friendly staff. Quiet. Safe gated parking in the back. Would highly recommend.

The valet service was excellent and a blessing in the heat. Also, everything is closeby so there is not much driving or traffic to hassele your stay. . We were missing a hairdryer but the front desk was prompt to deliver one to our room.

I had a great experience except for the parking garage situation. It was very confusing. I parked first and then paid extra to come in and out for the 2 days I was there. When I first tried to come out the 2 day ticket wouldn’t work, after explaining over & over again to the guards they finally let us out. They said that they have issues with people passing around those tickets but I showed my room number and all of my tickets. All in all it was just an unnecessary hassle, not sure if it’s a machine error or what but I know it caused issues for several other people as well. There is a sign that says to check in before parking but I got caught up in the downtown traffic from arriving late and was in a hurry to just park so part of it is my fault. I didn’t get a chance to enjoy the breakfast or pool amenities but I heard good things! Overall, I’m satisfied with my stay and would most certainly visit again!

I was in town to help my son move to OKC. A little stressful until we met April at the front desk who helped us get settled in. April is professional, calm, very, very helpful and gave us such a great first impression of Oklahoma City. The hotel is roomy, has a relaxing lobby, bar area and is close (walking distance) to so many tourist attractions. Most every OKC resident we met was so nice and it all started with April. Thank you April! - We hope to see you next time we are in town.

It was great getaway for us and it was a reasonable price and the room are nice… You would expect it though. So don’t let the outside fool you! Also it located by food and shopping. Very convenient it right by the highway.

The price is OK, there is a simple kitchen inside, it is convenient for people who like to cook and blow, and all aspects of hygiene are satisfied. It may be too close to the highway. The sound insulation effect is a bit awkward. Generally speaking, it is OK.

The hotel is very good, Ctrip did not do well, after arriving at the store, the hotel could not find the reservation information, waited for a long time, we paid the room rate again. This is not the point. Ctrip changed the room rate we paid to a guarantee, and the room rate also rose, so it is not good.

The hotels general manager, Patel, made everything from checking in to checking out miserable. I work for Marriott. I know that the Marriott standard is to treat every guest like family. The goal is to make people want to come back. Her customer service skills are subpar, and if she doesn’t know how to treat another Marriott employee and their family, who showed nothing but kindness, I hate to think how she treats her employees that shes’s actually in charge of. Based on what I hear, it’s not well. The front desk employee, Liz, runs the place like a well oiled machine and should replace Patel immediately. She treats everyone who walks in the door like her best friend. She is the only reason I didn’t take my money elsewhere. And there are PLENTY of hotels within 5 miles of that place. As for the hotel itself, there’s not much to complain about. The hotel is clean and quiet. Breakfast is adequate. The rooms seem to be kept up. It’s probably the only reason, that and Liz, that people stay there. When you manage a hotel, you need to always keep in mind your guests are there for a variety of reasons. I had a sudden death in the family and had to fly home for a funeral. The last thing I needed to worry about was management treating my family members checking in with disrespect. And the last thing any of us needed at such a sensitive time was front desk staff taking out their lack of customer service skills on us. You never know what people are going through. Being nice to paying guests, and greeting them with a smile isn’t hard to do. The general manger could really use some training on how to run a hotel and to gain some people skills. She’s obviously miserable and you can clearly see on the faces of the employees that her lack of enthusiasm for the people who stay there is wearing thin the tolerance the staff has for the guests and their needs. It’s only a matter of time before people take their money elsewhere.