Petra Segreta Resort & Spa

It was our second visit to this beautiful Sardinian hideaway We first visited in September 2019. We thought it could not get any better, but it did. We were given such an incredibly beautiful brand new room with a pool and a breathtaking view that we could wake up to every morning Although we only stayed 3 days It felt like longer as this is a place that you can instant unwind and switch off from the world. Being a hotelier myself I understand the every day challenges, but although it was only day 3 of the new season and literally the hotel has just reopened, the professionalism shined through and the team were all smiling and really glad to welcome us back So Vincenzo and team , all i can say is a massive thankyou from the bottom of our hearts, we will recommend you to others and return in a heartbeat . You’re all absolutely wonderful, and look forward to returning hopefully in the not too distant future.

Beautiful property and wonderful friendly staff.

Unique property with lovely view from the main reception/dining area. Dinner was good, not great in the casual dining area, not the Michelin rated restaurant which we did not try. Waiter was very friendly. Check in was relaxed and easy. Prosecco was served with a nice view which was nice after a long trip from New York. Other staff was helpful, some friendlier than others but all professional. The room was perhaps the smallest type on property but comfortable. The shower was a bit difficult to get to the right temperature but otherwise ok, not exactly 5 star but everything else was close to if not 5 star. No reason not to return if we make it back to the area but I would probably reserve a deluxe room with a king bed next time. I thought I did but apparently I did not.

The staff were all exceptional, most of all Franco who made our trip very special!

Beautiful landscapes

Very disappointing stay. No 5 star facility and very inattentive service particularly in the restaurant area. Not recommended.

Sardinia is a beautiful Island and the resort fits right in, but....Service was so so (spend 16 K for two rooms and stayed 6 nights). Sauna / steam room was out of service, front desk was not as professional as what we are used to. Not once did someone from management check in with us. No trip ideas received, no activity / program at the resort during the entire stay. No signs within the resort, not walkable for elderly people. Restaurant set up is very confusing. We had dinner in one of their restaurants on our first night, all nice and fairly priced. 3 days later we sat down at the exact same table and the menu from 3 days prior was not available that evening. We had to order a tasting menu per person, not what we wanted. Breakfast buffet was the same every day, no juice or omelet bar, very simple, too simple for what they are charging. We paid cash for lunch one day and the server came running after us to sign the bill... we said, why? The very same amount was on our final bill! Our check out was early (6 am) and we only had a chance to speak to the security guard. He was not allowed to change the bill unless we wrote a written explanation of what happened. He said, if he waves the overcharge he might have to end up paying it. We went to Florence afterwards and stayed at a 4 star hotel (Brunelleschi - can only recommend) and the service was the opposite. The stars should have been reversed between the two places, seriously. Not worth 16 K, maybe half at most.

Our recent stay at Petra Segreta was nothing short of magical. The hotel surpassed all our expectations, offering a stay that was nothing short of perfection. The attentive and friendly hotel team truly made our experience unforgettable. Their warm hospitality and eagerness to cater to our every need made us feel incredibly valued. A special shoutout to the Spa Manager and therapist, Rosalia, whose expertise and care left us feeling rejuvenated and relaxed. The culinary delights at Petra Segreta were a highlight of our stay. Every meal was a culinary masterpiece, bursting with flavors and made from the freshest ingredients. The attention to detail in every dish was remarkable, and we savored every bite. The ambiance of the hotel was incredibly romantic and peaceful, providing the ideal backdrop for a relaxing getaway. Petra Segreta offers an amazing experience of luxury, comfort, and tranquility. Our stay here will be a cherished memory, and we can't wait to return to this hidden gem.

My husband and I stayed at the resort for a week. It is a magical place and the views are jaw dropping. I would like to highlight the following staff members: Franco is knowledgeable and passionate about Sardinian history and culture. We took his recommendations and they did not disappoint. Barbara went beyond her call of duty to help us with an issue unrelated to the resort. Rosalia gave us the best massages, especially the face massage, my skin still looks great. She is knowledgeable and passionate about her craft and exudes positive energy. Paulo took us on a boat excursion on Ginger II and it was an experience that we’ll never forget. He is friendly and lots of fun.