Guest User
June 3, 2024
The hotel and surroundings are super elegant, classy, modern and well maintained. Service and staff were friendly, helpful and professional. The best part of the hotel is for sure the spa with jacuzzi, steam room, indoor pool, outdoor heated pool, shower experience and more. We had dinner at Moreish restaurant (others were fully booked apparently) where we were served by Pardeep who was really attentive. What's a bit shocking is that we were asked to put on hold £600 as a deposit for 1 night stay. It took 5 days for this amount to be removed from pending transactions. I think the hotel should rethink the its deposit policy as this may put people off.