Alfagar Alto da Colina

One of best cuisine and delicious food offered by this particular restaurant. Very hard working waiters especially Usha Sreshtha ,Luca lenz, who gave impeccable service to me and my family. They are alert and vigilant to every request of yours. They make you feel welcome and are there for you. Thank you for your kind hospitality.

It’s our 2nd time staying in the hotel and we love the resort in terms of the availability of entertainment for children (during peek times), the outdoor swimming pool, the ground floor apartment and how accessible it is to the pool. Few points to improve: Overall decor of the hotel needs a revamp We are a family of 5 and there was limited sauce pans and cookware for me. The Wi-Fi was not great even my 5year old complained This time around there were a few ants in the kitchen which I was not pleased about Also think that for the price that it is we should have the basics in the room (coffee, tea, salt etc) They should also have more entertainment even in off peak times and adjust according to bookings, we stayed in Feb this time around and there was a few children in the resort however they cancelled the parrot show due to the fact that there were not a lot of children in the resort, but there were. We really like the resort and will probably check in again even out kids love it now, but if things don’t get better we will probably gravitate towards other resorts in the area.

Staff were excellent. Their English was excellent. Enjoyed the restaurants.

I was a little disappointed with this accomodation. Check in went smoothly. Paid extra to have a waterview room, however there was only a small view over and between other buildings. Was not worth the extra $$ for the view. The room had not been cleaned properly after the previous guests. The kitchen garbage still had the previous guests garbage in it. The outdoor pool looked wonderful, but was not heated enough to swim in. We did not use the indoor pool, as bathing caps were required for entry. We had an army of ants that occupied the bathroom. We killed several every time we used the bathroom. We had trouble with the heat and had to call for service as the room was very cold. The service man came within 45 minutes to fix the issue. This is a small apartment with a kitchen. We did not use these amenities as we were only here for 3 days. We opted for the half board (includes breakfast and dinner). Breakfast was average and dinner was average as well. Nothing that really stood out. Parking was close to the building. In the off season, it seems not much happening. It was a great location to head out from for sightseeing in the area. It would be handy if there had been Kleenx in the room. Also would be handy if there had been USB charging available for devices. This is hotel is showing it's age. It worked for our purposes, but was definately not a luxury stay.