Theresian Hotel

A rather lovely looking hotel, nicely laid out, big rooms, high ceilings, very much fitting with its historic nature. Good breakfast and there seems to be a bar but its not open, but there are plenty near by. Good location a short walk from the centre

Very nice hotel

We did not realize we were given a handicapped room due to the price we had paid. Had we known that we definitely would’ve wanted to add a break. There was no trough space, and the shower water splashed all over the floor because there were no shower doors. It was very dangerous to walk after a shower. Also, in order to use the washroom, the hallway light always went on, he went in the middle of the night, the light went on into the bedroom. Most of the staff was very nice, one of the women behind the desk gave us much incorrect information and was not helpful. We almost missed the tram at the train station because of the incorrect information she gave us . The breakfast buffet was very good, however. The air conditioning, adequate, but not understanding.

Central location, easy walking distance to main attractions. Lift to accommodation floors. Room enormous, bed good, bathroom modern and well laid out. Fridge full of minibar items, no kettle. Staff helpful and professional. Breakfast buffet good, price included in room. Parking on-street adjacent to hotel, payment from 8am to 6pm.

Great hotel in location, appearance, and a very helpful/friendly staff. Parking is available in the lot across from the small park and per the staff, it’s never full. Park there first, get the parking ticket and they will take that ticket and give you another, at a cheaper rate, when you leave. Did I mention location? It’s so close to the old town. And the room was far larger than expected. Recommended!

Arrived at about 1pm and receptionist unsmilingly said “check in is 2 pm”. Not a word more about our leaving our luggage in the hotel until I blurted out and asked if she’s expecting us to lug our luggage around! Mind you, there were no other guests around or checking in then. Returned after 2 pm and had to wait some minutes before we were checked in when she then said our room is on the 4th floor and the elevator is out of order. I was not prepared to haul my luggage up 4 floors (I’m a senior in my seventies) and then having to spend the next 2 days struggling up N down a few times a day, certainly not on a vacation! So I asked the gentleman helping me with my bag if they could at least check me in to a first floor room, and of course one was readily available. Surely the receptionist could have used her common sense n checked me in on the first floor. By the way, the elevator had not been working for some days and was awaiting for parts to arrive! Breakfast at their once award winning restaurant left much to be desired. The slow loud coffee machine should have long been discarded and coffee was just awful! No fresh cut fruits nor bread rolls, terrible scrambled eggs, amongst others, one of the least preferred breakfast experienced in the last couple of weeks travelling around and from a once award winning restaurant. The saving grace will be their room and bathroom, especially their shower stall and shower, one of best Ive had on this travel. Perhaps management should emphasise to their front staff to be more welcoming of their guests, a smile or two and a thank you on checking out, goes a long way…..

Great hotel, the reception lady was so kind, the breakfast was awesome