Olongapo Hotels with Airport pickup service

One of the worst stays I have ever experienced in a supposed resort. Firstly paid over ₱7000 for a room to fit 3 adults and a kid. The room was very tired, not very clean, tv did not work properly and very basic in amenities. Not worth with the price! The overall resort is very tired. It needs a major refurbishment. Paint is peeling, large cracks in the building, garden returning to jungle etc! Staff are not at all friendly or flexible. Arrrived with our family at 12pm after a long drive. Requested an early check in. Advised they are just cleaning the room now. I said that is great can you advise how long until will be ready. The reply you can not access it until 2pm at the earliest. Wow. Thanks. The free breakfast is average basic Filipino style breakfast food. It is a buffet format only 7am to 9am. Very limited hours for a supposed resort. Also requested if we could just take. plate to our room (literally a minute from where the food is served) to be told no not possible. The location is average. On a busy highway. Not sure where they get Waterfront for the name of the hotel as the only water close by is the run down pool with a run down bar. The bar has chairs that look like they have been recycled from a trash site. The bar staff did not know how to make basic cocktails and constantly referred to a 'menu' with the expected result being average overpriced drinks. The final and worst part of this once in a life experience was the check out process. We went to check out around 11.15am well before the noon requirement. After handing in the keys and and the deposit slip for the ₱1000 to be returned in full (we did not consume anything in the room) I just stood there for about 10 mins. I asked why the delay. Advised housekeeping was checking the room. Ok so I sat down. After another 20 mins chased them. Finally advised they would be keeping my deposit because of supposed stain on pillow case and sheet. We were invited to inspect the linen. First, the pillow case was like this whern we arrived! Second, the small dirt marks on the sheet were not stains at all and clearly would be cleaned in a standard wash.! After my wife argued the ridiculous of the accusation and the ridiculous of not getting a tiny bit of dirt out in a standard wash we were finally given our deposit in full. This I expect was a scam attempt to falsely pocket our deposit. The whole check out experience took over 45 mins and was embarrassing in that the false accusations were directed at us in front of other customers. If there is one resort/hotel to avoid this is it! If you are crazy enough to stay there now you now only have your self to blame!

I my family and I rented three rooms here in December 2022. Two rooms with a king size bed and one room with two queen size beds. All rooms had spectacular views from their private balconies. The Wi-Fi connection was not strong in one of our rooms but the staff promptly moved us into a new room. We especially enjoyed how the hotel offers massages in the room. The beach was rocky but the view was unbeatable. The breakfast in the morning was great and cost friendly and the dinner in the evening was even more cost friendly and so tasty. We can’t wait to return here during our next trip to Subic!

It was a great stay at another @RedDoorz room :-) The room was big and well appointed. It was clean and cool - I mean Cold (great AC) Internet was above average for most hotels in the Subic area. Parking was easy and the location was quite but not remote. SBMA was a short drive away (really easy) and the rest of downtown Olongapo was a good distance by walk or drive. Really great.

The location is very convenient since it's near the bus terminal. Additionally, it's packed with food stalls and it's near the jeep stops. As for the hotel itself, it is good if you have a limited budget. Don't expect that it will have a grand amenities since it's cheap. Btw, the front desk receptionists are very attentive and approachable. Thank u!

On checking in for 3 days I paid for my room cash up front and was shown my room. A few hours later received a text to say the room I was given was more expensive and I could either pay the difference or leave. After an argument I opted to pay the diff. but despite all the credit card signs on the counter the receptionist could not accept my card as she did not know how to operate the machine. I could not connect to the internet and was told if I looked on my key tag the password was there. However they soon discovered they had put the wrong password on my key. That night I found the new bedside lamp did not work, nor could I open the safe which was locked. The website stated tea and coffee were provided in the room, there was none, it also mentioned a bed cover or duvet, yet my bed had a single thin sheet. the bar fridge had a list of drink prices taped to the door, but was empty. The glass window was smashed and the broken glass held together with sticky tape (Picture provided !) On leaving I was told I did not need to pay the difference on the room !!

1) I don't understand why after the room cleaning service is done everyday, there are bound to be things that they forget to top up. Example; bottles of water, shower gel, towel, room slippers, washroom floor mat. It just happens everyday. 2) Laundry, I was told the laundry will be done the next morning and will be placed in my room. But everyday after my work is done here at about 5pm and I return back to the hotel. It wasn't there. I'll have to go to the reception to ask for it. 3) I've been travelling and staying in different hotels, this is the first hotel that the receptionist called me at 12.30am to tell me that guests are not allowed to stay after 10pm, if there is, I'll have to pay an extra of 1500php. Simply ridiculous! And for the record, I have paid for a double queen room with 2 queen size bed. Never had I needed to pay for an extra guest as if I'm paying for an extra pax flight ticket. 4) Breakfast, disappointing. Buffet style typical Filipino dishes of about 6 which includes rice and bread. And it will not be fully operational till 6.30am instead of 6 am which was stated. And currently, a lot of hotels are already serving continental/international breakfast buffet style. 5) Came down to check out, but it's probably the longest check out I have ever experienced. Took me about 1.5hrs to rectify and complete the check out as there is an over-charged amount on my bill. Told me it's their mistake for over charging after all the waiting. I mean, seriously?! In my opinion, some hotel staff were well trained while a lot of the others were not. Some are polite and some are not. So this is also one of the things the hotel management should look into, they seriously need some training. The only positive thing is the hotel location, the room aircon was cold, and the room looks new as it's a newly built hotel. Other than these, I don't see anything that is worth the stay. There are a lot of better hotels in Subic Bay.

What I like about this hotel is, though its not new, it is clean, well maintained and staff are all pleasant. Food prices are reasonable too for a beachfront hotel. It has an ATM machine in the lobby so its very convenient for guests in case you’ll run out of cash.

In principle the 4**** is too much, realistically 2.5* is appropriate. Check in went smoothly, the room was clean, large and practical. Unfortunately, the room pictured online was the suite, hence the disappointment about the lack of a sea view. In addition, there is no breakfast directly in the hotel, this information is also withheld online, you are referred to 2 neighboring restaurants that ONLY offer local, mostly lukewarm to cold, breakfast. If you use the local buffet instead of the selection, this also costs extra 😡 The hotel is busy and very noisy, with parties at the pool or in the rooms lasting well into the early hours of the morning. There was no evidence of management intervention. For guests like us who want to relax, this hotel is unsuitable with the constant nightly celebrations of short-term vacationers or conference participants, especially since the first guests leave for breakfast at 6:30 a.m. and you are then involuntarily woken up again. I would have imagined the 7-day stay differently. Repetition factor is very low or not at all😰

The room was very comfortable and the service was great

A nice boutipue hotel small but smelly!! After big dissappointing before this place we had a high expetation! But been quick panelized again! The room a very small, and with almost 3500 per night overprized! No kettle, no ref, no hot water, very bad internet, and a very welcome early in the morning staff by 6am which was very noisy! After 7pm was the mysic switch on, noisy continue! At the terraze you getting anoid from local vendors over lobster, fish, pasalubongs and more things you does not need! At the end i had enough! Noise level fare to high! We paid for 4 nights after 1 night we get informed we will not receive anything back!!! Very unprofessionel handling of complains Pool water is green many tiles are damaged and wood is rotten