Guest User
October 22, 2023
We arrived at 1am and were 'greeted' (and i use the expression loosely) by possibly the most unfriendly and sour-faced receptionist we've ever encountered on holiday. Not the best start but it was late so we thought maybe she was just tired. We had a deluxe room on the top floor which was ok although the balcony was tiny. The room had a fridge and kettle which was the main reason we booked deluxe. Our lovely cleaner came in daily and was so nice, a really friendly lady, she did a great job. We didn't have breakfast at all so can't comment on that. The pool is nice enough and the location is good. Close to the beach and ***** but far away enough not to be disturbed by noise or pumping music from the bars. Lots of supermarkets and restaurants close by. We had cocktails on the first full day from the pool bar, very little alcohol in them so we didn't bother again for the duration of our 11 day holiday. The restaurant manager is a sleaze who loves himself though he cooked a good steak he clearly believes he's God's gift. Lots of loose wires, toilet seat loose, bannisters wobbly...a look from a maintenance person around with a screwdriver wouldn't go amiss. Throughout our stay neither the receptionist or manager were friendly towards us. The other guests, some of who are clearly regulars were pleasant though and all the cleaning ladies are lovely. We are sitting in reception now waiting to be picked up for our transfer and have just watched the management de-flea their dog in reception. We've enjoyed our holiday but wouldn't stay here again due to the points mentioned above. They really need to work on their front of house attitude..a smile and a bit of chat wouldn't go amiss.