Guest User
October 20, 2023
I recently stayed at Greenland hotel for 10 days and had an overall amazing experience. While the room wasn't modern, it was clean and acceptable. One issue I had was that the HDMI on the TV was at the back instead of on the side, which made it impossible for me to use my firestick. However, the room did come with a fridge supplied with a large bottle of water that was replenished daily. The water pressure in the sink was quite terrible, but the shower made up for it as it had great water pressure. The cleaners at the hotel were excellent and provided a perfect service daily. They were very polite and even insisted on waiting at the stairs until the guests passed. The wifi at Greenland hotel was excellent and available everywhere on the hotel grounds. The speed was around 70mbs, which was impressive. The food at the hotel was amazing, though there was a bit of a letdown when it came to breakfast. There wasn't a lot of choice, with no sausage or bacon available. However, they did have omelettes every morning as a good alternative. The quality of the local beer (Efes) local spirits and cocktails at the bar were great, and all the staff members were helpful and friendly, except from the girl that worked during the day at the bottom pool bar. She was not interested in customer service and customer happiness and did as little as possible for customers. This would be hard to spot for managers to be fair, unless being served. The pools and pool area at Greenland hotel were clean and well kept. The hotel also provided towels, which was an appreciated and a convenient service. However, the drink stations that supplied tea and coffee needed attention. They were often dirty and lacked enough cups and tea bags. What impressed me the most about Greenland hotel was the guests. About 90% of them were British and to my delight, I never came across a rude person during my stay. Usually, on holiday, there is always someone who pushes in at dinner or annoys me in some way, but this didn't happen at all. It was the first time ever that I experienced such a pleasant atmosphere on holiday. Many of the guests I talked to were repeat guests who had stayed at the hotel before. Overall, I am really impressed with Hotel Greenland and I had never thought of returning to the same hotel before, but I will definitely consider returning to this one. The cleanliness, friendly staff (aside from one exception), excellent wifi, and amazing food made my stay enjoyable.