Explore29962639398
May 14, 2024
I checked in late at night and did not see the bathroom until the next morning. It had not been cleaned (trust me, you do not want those details). I asked that it be cleaned that morning and was promised that it would be done within 30 minutes. Same promise 1 hour later. Same promise 1 1/2 later. 2 hours later, still not cleaned and was told they were too busy to clean it. I was allowed to clean the bathroom it on my own if I could find cleaning supplies. I located the cleaning person on my floor, borrowed her products and did an admittedly poor job of cleaning. I asked to speak to the manager - was told no management was on site for the weekend. I followed up the next week and tried to set a time to talk, but management (the same person responding to the online reviews) ceased all communications. Forgetting to clean a bathroom is one thing, but not cleaning it after notice is inexcusable as is "allowing" me to clean it and the lack of follow up from management. Four strikes is too many. I hope this is not a routine occurrence, but not worth the risk. I and the twenty or so other people I was with will not be staying her again.