Candlewood Suites Omaha - Millard Area

Was a wonderful stay. Our room was great! The service was great! Would absolutely stay again!

Clean. No complaints. Really liked the "L" shaped table we could use to face each other to play cards. Real refrigerator and dishes/silverware were a delight. I'd return.

Very noisy fridge, Was startled every time the ice maker dumped ice or pumped water or started cooling

Clean, safe, parking lot well lit at night and front desk staff was friendly at check in. Bed was really comfy, nice shower with hot water. Only downside I noticed- that didn't apply to me for this trip- was the kitchen was missing things like silverware, a pot and other essential cooking utensils that would be necessary for an extended stay. There also is no ice maker in the hotel, only the ice maker in the freezer in the room which worked well for me. Overall, I enjoyed my stay for the one night I visited while on the road and would recommend to anyone for a short visit.

The staff was great but, my bathtub wasn’t cleaned.

Perfect space and clean place

It was ok. I was not impressed or dissatisfied, just ok.

The hotel personnel smoked often just outside the entrance so that you had to walk through a wall of smoke.

We visited Omaha for the Little League World Series SlumpBuster with our baseball team. It was a 'stay-to-play' event, so we had to choose one of the hotels on the list. Our team chose Candlewood because of the suites. We thought the full kitchen and couch area would be nice since we would be there the whole week. When we arrived, we were greeted with being asked to sign a paper stating that we would not be loud in the hallways. They put 8 of our baseball boys on the same floor, they knew they would be hosting multiple baseball teams, yet they start off telling us to keep it down in the hallways. Not a warm welcome. We were disappointed to get to our room and not have a couch area. Apparantly, the couch only comes with the king suites not the double queens. The pictures on the hotel website are misleading. The following day, we were disappointed again to find out there was not an ice machine in the building. We were told that the reason was because there was an ice maker in our room, but if we needed more we could purchase from the front desk. $3.50 for a 6 pound bag of ice. And the ice maker in the refrigerator was a joke. It was not NEAR enough ice to fill up my son's water jug and our cooler needed for a full day at the baseball field. The kitchen, while stocked with dishes, pots, and pans, had NO necessities. There were no salt/pepper, and no cooking spray for the pots. The first morning I made eggs in the pot, which was a very old cheap pot. Without any cooking spray, the eggs stuck to the pan very badly. We were forced to purchase things at the store just so we could use the provided pots and pans. It was ridiculous how in bad shape the pots and pans were. By the third day we were there, we had not had fresh towels brough up or our room vacuumed. We told the front desk, and were informed that they only provided room service once a week since they were considered a long-stay hotel. We had to take our old towels downstairs to trade out for fresh ones. This bothered me mainly becuase there was NO WHERE in the room to hang the towels. There was only one small towel bar in the bathroom, which was only large enough to hold the hand towel and wash rags. Only one hook in the bathroom with four towels, so it was really hard to reuse the towels. ALSO, if you are only going to clean the room once a week, then the rooms should be equipped with a broom and cleaning supplies. There was no broom for us to sweep up the crumbs in the kitchen area, and we were there for 5 days before anyone finally came in our vacuumed our floors. That should have been disclosed UP FRONT and we should have been provided with something to clean our room. If you don't want baseball players talking to their teammates in the hallways, don't sign up to be one of the tournament hotels!! Also, if you're going to have a full kitchen, stock it with pots and pans that are actually useable and stock with necessities. We will not be staying at Candlewood Suites again.