Courtyard Oneonta Cooperstown Area

Great location!!

The room was excellent.

The hotel was very nice and all the staff were courteous and helpful as well as very helpful. We did notice that a staff member kept her coat and scarf on while she made our drinks and also sat on the counter after she finished, where the other stuff person had prepared our bagels. It was a lovely bar and bistro area, but outside clothing didn't seem appropriate to us.

Very comfortable and VERY CLEAN!

Receptionist was very unfriendly. She didn’t even say hello when we walked by, but just looked down at her iPhone. She should get another job!

I really liked this hotel. The location was perfect for a college visit, it’s close to a few restaurants and grocery stores, and it’s a newer hotel. Unfortunately, I had no choice but to rate it as just average. When they checked us in, they gave us a handicapped accessible room. I’m not sure why—the hotel wasn’t sold out, and clearly we did not request, or need an accessible room. The shower was difficult, at best. It consisted of a hand held shower head that didn’t work. I wanted to call the front desk and make a complaint, but it was late and I was standing in a shower that didn’t operate properly. My other complaint is the noise. Someone was slamming doors, stomping hard and just being plain loud and insensitive towards other guests. The front desk clerks were pleasant and gave us toothpaste samples because we forgot some personal items, and the Bistro looked like it had decent/inexpensive food, but it wasn’t open. The location is also a little odd, but it seemed all the hotels on this street were the same. They did farther back, behind the restaurants and you really have to pay attention to where you need to turn. I would probably stay here again, but I would recommend checking to make sure you have a working shower, and apparently I would make it clear you’re not in need of a handicapped accessible room, because it seems they must put guests in one unless requested otherwise.

The front desk attendant was very friendly and knowledgeable about the area.

The gentleman who checked us in was fair; the female who answered questions later was very congenial. The restaurant left something to be desired - no one explained that you had to find the person and go to the counter to order your food - more like a cafeteria than a restaurant.

A nice clean room, comfortable bed. Over priced compared to other motels and no breakfast makes this one unlikely to get my business again though. Nothing outstanding.