We were given a room (204) on the 2nd floor, though the request was made for higher floors. That said, the room per se, was not the problem at all. On the night of 10th May, the adjoining room was given to a group of very unruly guests who were so noisy till late in the night (1:30 am) that i had to eventually ask the hotel staff to intervene. The next night again another set of guests with similar issue. Also they had a banquet dinner happening and those people were very loud too. When i requested the staff to atleast close the door of the banquet hall, the staff tells me that the banquet is going to be on till 11:00 pm and noise is not avoidable. We also took a spa session on 10th. They had their Gym opening cermony and that ruined the entire SPA experience as people were walking in and out and yelling and refused to stop even after being asked to. Overall, a very poor experience and this after being a regular patron at Gempark. The ***ager didn't care and all he had to say was that he will check.