Guest User
December 31, 2023
Positive aspects: amazing mountain and city view. Breakfast is good negative aspects:
hospitality needs to be improved, no welcome drink, no greetings. Room facilities could be improved (lock was not working in washroom )
no hotwater round the clock. Hot water will be available only in the morning and evening
no campfire, if we need we need to pay extra. Dinner buffet could be improved
play area for kids is not available as mentioned. There is nothing for the kids to play
we ordered dal kichidi, they grind-ed it like juice. When we asked they said it will be like that only. Since we are not charging for this we can't change. In the next day while we ordering itself we particularly mentioned to make it as semi solid, but again they gave it as water. Overall the experience is not upto then mark when you compare the facilities and hospitality with other star hotels with similar price range.