Argentario Osa Resort

Argentario Osa Resort Reviews

Argentario Osa Resort

Str. Vicinale dei Bagnacci, 17, Orbetello, Tuscany, 58010, ItalyView Hotel Details
Argentario Osa Resort
Argentario Osa ResortArgentario Osa ResortArgentario Osa Resort
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Argentario Osa Resort Guest Reviews

3.9/5
Good
48 review
Verified reviews
Location3.9
Amenities4.0
Service3.9
Cleanliness3.9
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All reviews(48)
Positive reviews(35)
Reviews with photos/video(8)
Negative reviews(11)
Guest User
Premium Room
Stayed in Jul 2022
Family
1 review
3.5/5
Posted on Jul 23, 2022
We were satisfied with the locations they offer and especially the area were the hotel is located is wonderful. In one point we were absolutely disappointed, that was concerning the less efforts they bring on the day, when we our daughter (7) lost here cuddly toy. We left the toy in the room when we checked out, but realized it several hours later. The only answer we got from the men at the reception was, that they have a rule that everything what will be found, will be returned to the reception, but there was nothing returned on that day. We left our email address, but I have my concerns if the really take this topic seriously. For them it’s only a stuffed animal toy, for the kids it is much more!
Guest User
Comfort Room
Stayed in Jul 2024
Couples
2 review
4.2/5
Very Good
Posted on Jul 22, 2024
Tutto ok ma manca qualche attenzione in più come un doccino in doccia , bicchieri in bagno, cuscini un po’ più morbidi!!
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SIMONE
Smart Apartment
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Hotel molto carino. La stanza è molto spazioso con cucina. La struttura ha anche due piscine una per u grandi e una per i piccoli. La consiglio siglio
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Guest User
Smart Room
Stayed in Jun 2023
Couples
1 review
4.7/5
Amazing
Posted on Jun 6, 2023
Gentilissimi. Tranquillità, riposo. Panorama dalla finestra bellissimo. Consigliata auto per andare al mare. Allego foto vista
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Gianfranco Pettrone
Smart Room
Stayed in Jun 2022
Family
1 review
4.5/5
Great
Posted on Jun 30, 2022
Personale cortese, struttura ben fornita in alcuni settori da rivedere. La colazione sui cornetti si può fare di più
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Yari Bettini
Comfort Room
Stayed in Jun 2022
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 10, 2022
Fermati solo per dormire purtroppo, location molto interessante con piscina e punto ristoro proprio a bordo di questa. Ottima posizione.
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Guest User
Stayed in Jul 2023
Other
2.0/5
Posted on Jul 19, 2023
No wifi in room Rooms are ascetic at best Not hot water in kitchen Cooking plate not functional Shuttle to beach not active after 1100 am Cupboard is broken in room Breakfast is youth hostel quality (not high) Staff is friendly The title resort is way too pretentieus
Response from Property: Dear Marijn, thank you for choosing our facility for your holiday and for sharing your opinion with us. The induction hobs have a lock for safety reasons. If you had pointed this out to us we could have helped you unlock the cooker. We believe that cleanliness and hygiene are one of the first values and in fact we have strict standards to follow in internal procedures. We regret what happened and if we had feedback in the property we could immediately intervene and restore the desired cleanliness. We regret that you experienced difficulties with the internet, in general the major telephone operators have good reception in most parts of the resort. Several areas of the resort have free wi-fi and specifically the communal areas such as the pools and lobby. However, we have taken note of your experience and will consider how to expand this service.
Guest User
Stayed in Aug 2023
Other
2.0/5
Posted on Aug 10, 2023
I would not call this a "resort" since there are few services available on the property. There is no place to do laundry, no shop, no real dinning options like a caffe/bar to eat a quick bite. Their restaurant has limited hours and the only dinning option is a full meal that is is overpriced. The pool is too small for the amount of guests. There were not enough umbrellas or chairs for everyone. Most guests would get to the pool area early in the morning and leave their stuff to occupy a space, so quite often we could not find a free space to stay by the pool since all the spaces were "occupied" by guests' towels with no one actually sitting there. The public lounge/bar space is also very small and not well-kept, there were always dirty glasses and coffee cups lying around on the tables. The grounds are not well-kept, the parking area had uneven pavement and deep holes, making it easy to trip over. There seemed to be no maintenance and no regular cleaning since there was dirt and shrubs all over the place, especially under the widows of our ground-floor apartment. The entertainment "animazione" is limited, I was expecting a bit more for the kids in the morning. There were just 2 people in charge and had the same activities just in the later afternoon and evening. There is no wi-fi in the rooms/apartments, just in the public areas, and this too was either not working (during our stay it was down for 5 days straight) or very slow. They provide a shuttle to the beach but this too, is very limited. There is no option to go to the beach in the afternoon. It goes only one way in the morning and one way on the afternoon. The shuttle van can accommodate 7 pax with a driver. On the way back from the beach there were 8 passengers, so a child of about 7 years old had to sit on her mother's lap - this is extremely dangerous (not to mention illegal) since to get to the beach one needs to get on the Aurelia highway for a 15-minute drive. We had an apartment which had basically lawn furniture for kitchen table and chairs. When we arrived the refrigerator was turned off with the door closed, so there was a foul smell and I had to disinfect it before using it. Once I turned it on, it was not easy to regulate and it was either too warm or too cold! There were very few kitchen utensils, we had mismatched utensils and glasses, all of different sizes. There were no electrical sockets by the kitchen counter, so it was impossible to use any appliance in the kitchen. The bedrooms were spartan. No lamps in the double bedroom, and the single room had basically a simple bed (without a headboard), no lamp and a retractible lawn-furniture type small table for a night stand. The name "resort" is mis-leading. I was expecting a bit more for the price. It is more like a "camping-like village". The property itself is situated in a nice, elevated location, with a view of the sea in the distance. It is also a good location for planning day trips to nearby Talamone, Porto Santo
Response from Property: Dear Dante, thank you for choosing our facility for your holiday and for sharing your experience with us. We regret to read that you did not appreciate the stay for some difficulties encountered. The resort offers several facilities: two swimming pools, one of which is a whirlpool, sports fields (five-a-side football, basketball, tennis, table tennis, bowls and a fitness trail), beach 10 minutes away by car, entertainment, bar and restaurant. For reasons of space, we cannot place a high number of sunbeds and umbrellas by the pool. The maximum capacity of the resort is very high and we do not have the space to place poolside sun loungers for everyone. We will however do our best to implement controls so that guests do not leave their towels lying around all day. We are sorry you found poor cleaning. For us it is considered one of the essential factors for the well-being of our guests and to offer a good quality of stay. We shall take note of this and consider how we can intervene to prevent a repetition of certain circumstances. We do not have a miniclub, but we do have activities, including group dances, fitness exercises, activities with music in the pool, aperitifs and, after dinner, various shows. The shuttle service is offered free of charge; it makes 4 outward and 4 return trips. Timetables are to be arranged at the reception depending on the request. We make every effort on a daily basis to ensure that the service is as organised as possible in order to guarantee you a completely safe journey. It is essential that certain situations, such as the one you highlighted, do not arise. This is why we will take note of your reports and make the necessary checks to ensure that the shuttle service is operating correctly. We are sorry you found the room with its design not in line with your expectations. Gitav has different facilities and a wide range of accommodation visible online. Accessing the site you will have the opportunity to browse the gallery with photos of the accommodation and choose the accommodation that best suits your taste. We hope to welcome you again among our guests. Best regards, Argentario Osa Resort
Guest User
Stayed in Jan 2023
Family
4.0/5
Very Good
Posted on Jan 31, 2023
We went to the Argentario Osa Resort in september 2022. The structure of this hotel is rather old and the furniture in the rooms and apartement are desperate for a remearch, but our apartment was super clean and very spacious. Friendliness of the staff is fantastic!! I've lived in Italy since 2006 and I'm afraid to say that this country is not big in service culture, but the service mentality of the Argentario Osa Resort is absolutely outstanding! It is great and lovely to be greeted by everybody (from the cleaning lady, to the staff at the reception to the gardener) with a friendly "buon giorno, Signora" and a friendly smile. Waiters are very attentive and professional. The staff of the Mini Club (children enterainment) were very sweet with our children. I especially appreciated the "after-dinner-entertainment": good music, possiblity for children to dance, but all very soft, no stupid jokes with a double meaning or similar. All definitely very family friendly!! One advice to the management: please save energy! No need to let the air condition run in the restaurant while all doors are open. To see a waste of energy like that is rather frustrating in autumn 2022 when the European Union considers desperately how helping its citizens to pay their energy bills. The beach is like 4 km by car, but it is a great beach. Spot on clean, very well organized with a bar / restaurant, changing rooms, good facilitities like showers and toilets and it felt like a safe place to be with your family!! To put it in a nutshell: the place is quite outdated, but a fantastic hotel to spend holidays with your children! Highly recommended!
Response from Property: Dear Ms. Steph, Thank you for your review. We are glad you enjoyed our hotel and hope to host you again! Best regards, Team The Caesar Argentario Osa
Guest User
Stayed in Jan 2023
Family
4.0/5
Very Good
Posted on Jan 31, 2023
Spent one night here on our way to Rome. Extremely friendly and accommodating staff that spoke very good English. Check-in was quick and restaurant was great. Beach was offsite, but we didn’t mind. AC in the room wasn’t great but better than nothing. Rooms are outdated and beds were not comfortable. Pool was great for the kids with lots of chairs around the pool. Overall Staff A+, but rooms B.
Response from Property: Dear Tanyah, thank you for your review. We are delighted that you enjoyed our facility with its swimming pool overlooking the sea. The property dates back to the 1970s and still has some of that retro charm of the golden years of the Tuscan coast and we are working every year to improve and modernise the rooms and their facilities. We take note of your suggestion regarding air conditioning in order to be able to provide the best possible service. We are especially grateful that you appreciated the friendliness and helpfulness of our staff, who look forward to welcoming you back as our guests. We look forward to your next stay. Kind regards. The Caesar Hotel Argentario Osa Resort.
p82ITA
Stayed in Aug 2024
Couples
4.0/5
Very Good
Posted on Aug 18, 2024
Nel complesso ci siamo trovati bene e consgliamo sicuramente le camere "smart" in mansarda: costano un po' meno delle altre, sono decisamente molto ampie e hanno una vista spettacolare sull'Argentario. Nella nostra tariffa erano compresi anche un ombrellone e due lettini in spiaggia, decisamente apprezzati. La struttura ha sia camere che mini-appartamenti, oltre alla piscina ci sono sul retro alcuni campi da gioco e la zona bambini. Animazione presente ma discreta. Punti negativi: assenza di ascensore, stato e pulizia delle scale che portano alle camere migliorabile, pochi parcheggi rispetto al numero di ospiti. Purtroppo la posizione non è delle più comode, soprattutto se cercate la possibilità di uscire a fare una passeggiata senza dover prendere l'auto. Abbiamo cenato al ristorante una sola sera e ci è sembrato nella media, mentre è stata piacevole la grigliata a bordo piscina che viene organizzata il giovedì sera. Un ringraziamente particolare a Giuditta della reception per la gentilezza (spero di ricordare bene il nome).
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matiz15
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 16, 2024
Il resort è in un’ottima posizione. Bellissima vista dalla piscina. Quest’anno abbiamo scelto un appartamento.Sicuramente occorre migliorare la manutenzione: erba incolta davanti all’appartamento che aveva un piccolo giardino e interni dell’appartamento. La struttura ha un parcheggio interno.
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Guest User
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 10, 2024
Ottima struttura su una collina che si affaccia sul golfo dell'argentario. Piscina bellissima , ristorazione eccezionale grazie a Ignazio e Matteo , mare cristallino a 10 minuti di macchina . Personale gentilissimo e disponibile . Finalmente un luogo dove anche i nostri amici a 4 zampe stanno benissimo. Torneremo sicuramente.
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Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 5, 2024
Ho soggiornato in questo resort per due notti con la mia famiglia. Ottima posizione e location con piscina attrezzata di lettini e sdraio che ha una vista spettacolare. Tutto lo staff e il personale super disponibili in particolare Matteo, il ragazzo del bar, con cui abbiamo fatto subito amicizia, simpaticissimo e bravissimo a prepararci gli aperitivi. Una menzione anche al giardiniere Daniel, ragazzo gentile. È stata una bellissima vacanza, ci torneremo!
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Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 5, 2024
Sono stata in vacanza con la mia famiglia. Posizione ottima, posto bellissimo con piscina con vista sull’Argentario. Staff e personale cordiale e disponibile, in particolare Matteo ragazzo simpaticissimo e professionale che ci ha fatto sentire subito a casa. Ci torneremo sicuramente!
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