Wyndham Orlando Resort International Drive Guest Reviews
3/5
48 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.1
Amenities2.9
Service3.1
Cleanliness2.9
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All reviews(48)
Positive reviews(27)
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Negative reviews(21)
Liddlefeather
Premium Two Double Room
Stayed in 2022년 5월
Couples
1 review
4.0/5
Very Good
Posted on 2022년5월10일
The room was okay, nothing to rave about. We were infested with tiny spiders but they didn’t bother me. The location was perfect, walking distance to icon park and other restaurants and attractions, that’s pretty much the best part. The resort itself was nice and the food was good as well.
Guest User
Deluxe Two Double Room
Stayed in 2022년 10월
Couples
2 review
4.0/5
Very Good
Posted on 2023년1월9일
Parking extremely difficult during the night. There’s not enough parking in this hotel. I had to park near the gas station along with several others. Luckily my car wasn’t towed.
Taylor C
Deluxe King Room
Stayed in 2022년 6월
Couples
3 review
4.7/5
Amazing
Posted on 2022년6월13일
The lobby and front desk folks were super friendly and helpful. The room left a little to be desired with the slamming bathroom door, the toilet 4” from the bathtub but 3’ from the tp roll. Parking was very convenient and close to a lot restaurants and icon park. The tv channels weren’t great options but it is what it is with that. Ac unit was lousy and knocking all night but kept the room cold! For the price and location id stay here again for a quick one night trip.
Guest User
Deluxe King Room
Stayed in 2022년 7월
Couples
4 review
5.0/5
Outstanding
Posted on 2022년7월10일
So pretty clean lobbies and clean rooms and very pretty landscaping around the hotel
Guest User
Family Fun Two Double Suite(Bunk Bed)
Stayed in 2022년 3월
Family
1 review
4.7/5
Amazing
Posted on 2022년4월4일
Lobby and pool area is nice. Cafe by the pool was good. Rooms/buildings were a little outdated. Rooms are almost soundproof. There was loud music playing outside and we didn’t hear it until we opened the door.
Guest User
Family Fun King Suite(Bunk Bed)
Stayed in 2022년 3월
Family
1 review
2.7/5
Posted on 2022년3월18일
The family room with bunk beds was great for our family with kids. That’s about it. The room was musty, the bathroom was disgusting. Smelled like urine & mildew. The bunk beds for kids had a fitted sheet & top sheet only. No blanket for kids. A room down the hall from us had a mountain of trash sitting outside the room with snack boxes, empty alcohol bottles, dirty blankets. Really trashy. The whole place was run down. Wouldn’t stay here again.
Ilsa Reyes
Deluxe Two Double Room
Stayed in 2024년 3월
Family
22 review
4.5/5
Great
Posted on 2024년3월27일
Excellent location. Very clean and comfortable for park days when you are only going to sleep at the hotel
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JOAO ALEXANDRE
Deluxe King Room
Stayed in 2022년 10월
Business travelers
44 review
4.7/5
Amazing
Posted on 2022년10월23일
Very well located hotel with free parking
Original TextTranslated by Google
Wilma W
Stayed in 2024년 6월
Family
3.0/5
Posted on 2024년6월22일
After 8 years we returned to Wyndham ID. It was not bad, but the rooms are a bit deteriorated. I shall blame Covid. But overall, a nice stay for family. The swimming pool was still nice and i like the ducks in the pond. The staff is helpful, and a lot has changed. It was quiet and very good to come to rest for vacation.
Response from Property: Dear Wilma, It’s wonderful to hear from you after your recent visit! We’re glad you found our resort to be a peaceful retreat for your family and that our staff could contribute to your pleasant stay. We take note of your comments on the room conditions and are actively addressing these areas. Thank you for choosing us again for your vacation this time around and we hope to see you and your family in the future. Warm Regards, Shauna Callahan Director of Rooms
Tonya M
Stayed in 2024년 6월
Family
1.0/5
Posted on 2024년6월16일
I asked my 9 and 14 year old to describe this hotel in 1 word....rachet. I am here now and: Room floors need cleaning. You cannot walk around the room without flip flops. The walls, ceilings, "common touch areas" are disgusting. Bathroom-you will be in an inch deep of gross water while bathing as the drain does not drain. The pipes are disgusting and hanging out the wall. Really only need during our say is clean towels. Cannot even get that. The front desk just told me "they weren't paging again" for towels that were requested at 6. (It's 9:18) I frequently stay at wyndham, as I am a diamond member and have never stayed somewhere this bad. I used points to stay here and wouldn't stay again if I got paid to. I am here for a volleyball tournament and only needed a sufficient place to sleep for about 8 hours. A park bench would probably been better. The pictures on the website are not even close to accurate so I will post accurate pictures. Also TV and phone does not work in room. I am not a fan of people complaining without reporting, but since I can't even get towels...I am pretty sure nothing will be done about this. I am not sure how board of health does not shut this place down. In all fairness, the location is amazing.
Response from Property: Dear Tonya, Thank you for writing about your experience with us. We are very sorry to hear about your recent experience with us, and we thank you for bringing your concerns to our attention. We will make sure our property is completely fresh and prepared for all guests, as well as guarantee our amenities are in working order. We'll also speak with our team about the service they deliver and how to improve it so our guests are only receiving the best in hospitality. Thank you again for your honesty, and we wish you well on your future travels. Warm Regards, Shauna Callahan Director of Operations
Guest User
Stayed in 2024년 11월
Other
2.0/5
Posted on 2024년11월22일
Where to start. Let's discuss the big things. The bathtub was stained, the building I was staying in had the ice machine removed with no indication where I could get ice. I went to two other buildings to see the ones there were either not plugged in or had a sign saying out of order. I went to the front desk and barely got any acknowledgment. Was told to go to the bar in the middle of the complex, but they were closed. I had to walk to the gas station every night to get a new bag of ice to put in my cooler that I also had to buy just to keep things cold. Why not use the in-room fridge, I hear you ask? Well, it wasn't cold either. Trying keeping dairy products in there only for it to turn bad. So I had to keep everything in my styrofoam cooler. Speaking of not being cold, the AC unit ran 24/7 just to keep the room at a warm 75. The toilet took forever to fill, making every trip there a test of patience. With some doors, you needed a key to get in but it was about 50/50 on whether they even closed all the way or even locked when they were closed. Don't leave anything of value in the rooms. Most hotels will have that little string thing over the tub to hang your wet clothes. Not this one. No shelves in the shower to put soaps and shampoos Bar/restaurant would close at arbitrary times. Was told they'd be open until 11p but would go by there after 9p and they would be closed. Sprinklers did a great job watering the only sidewalk, making it impossible to go to neighboring restaurants and shops without getting wet. Only reason I didn't give this place one star was the location to nearby restaurants and I didn't die. I reached out to this hotel twice without a response. Only after going through corporate did I get a response. They offered me reward points. I had to pay out of pocket for things that should be included in the price of my stay. All they had to do was knock off $20 off of my bill to have me stay there again and to not leave a bad review but they couldn't be bothered to do that. I assume they know they'll sell out the rooms because it's Orlando. I could have stayed here every summer for the next four years for tournaments but nope. Avoid. It's gross and their customer service is non-existent.
Guest User
Stayed in 2024년 10월
Other
1.0/5
Posted on 2024년10월28일
This place is the funking worst. The wifi here is byfar the WORST and i mean THE WORST FUNKING INTERNET I HAD THE DISPLEASURE OF USING. I cant do a funk thing because of how shietty this internet is. I CANNOT believe this place was ALLOWED to run because this internet IS FUNKING HORRIBLE. I LAG ON EVERY GAME I PLAY, IT TAKES 30 MINUTES TO LOAD ONE TAB ON MY COMPUTER, AND MY PHONE IS AS SLOW AS THE KIDS THE THE SPECIAL ED CLASS. Do NOT come here i am warning you. This place is the ABSOLUTE WORST PLACE TO BOOK. LITTERALY GO ANYWHERE ELSE. Thank you for your time.
Camper14229312919
Stayed in 2024년 2월
Travel with friends
5.0/5
Outstanding
Posted on 2024년2월25일
I just love your Hotel, you were able to meet my requests re: having to stay close to the conference centre because of some disabilities I have. I so appreciated that, it made my 8 day stay so much more pleasurable and I will be booking for next year.......I have decided this is where I want to be in February.....beats Canada.....
Response from Property: We were delighted to welcome you to Wyndham Orlando Resort International Drive during your recent 8-day stay. It's wonderful to hear we were able to deliver a positive experience and you appreciated the attentive service our team provided. as well as that they were able to accommodate you close to the Conference Center; we look forward to passing along your kind words! Thank you for sharing your lovely review, and we hope to have the pleasure of your company next February! Warm Regards, Shauna Callahan Director of Operations
Guest User
Stayed in 2024년 8월
Other
2.0/5
Posted on 2024년8월9일
For starters the maid came by once and never saw her again our garbage wasn’t emptied once the whole time we stayed here and beds were never made or changed also the rooms smell.Some of there staff is also very rude, we went down to the pool for a night swim and one of the employees comes in and very rudely tells us to leave 30 minutes early my son also informed the front desk that there is a leak in the roof and they responded by raising their voice saying “ We Know” it really isn’t hard to be nice to a kid? also their AI bartender serves expired juice and we had to ask the front desk for a new drink. If your looking stay in your hotel all vacation this is not the place👎
Guest User
Stayed in 2024년 7월
Travel with friends
2.0/5
Posted on 2024년7월13일
Terrible experience with a smelly room, no trash cans, no microwave, no fridge. Building #5 where I stayed was at the very far end of the property that I had to walk almost a mile to the front desk for assistance because the phone was not working either.