NO AIR CONDITIONING AS ADVERTISED!!! BE AWARE THAT THE HOTEL RECEPTION CLOSES AT 2000 hours (8pm). Afterwards, you can not get a hold of anyone until the morning.
The receptionist failed to tell us that the air conditioning was not working for the past couple days. If I knew this, I would have rebooked elsewhere. When we got to the room, it was hot. I notified the receptionist who stated she will attempt to adjust the thermostat (entire buildingis controlledby the reception). It worked for less than an hour then turned off again. Then the reception was closed and i could not find any employees in the hotel. I eventually found the owners number (which was not provided at check in) located on the front door and message them. They told me that no one can work on the air conditioning and to "open a window." If you open the windows, there were tons of mosquitoes waiting to bite you. We stayed on the top floor and guess what, we opened the window because we wouldnt bear the heat and got bit multiple times. There was no way to check out. We were stuck.
Who knows if it was really broken or if it's one of their tactics to save on electricity. You also need to insert you lr key into a slot to have power in your room
The next day, the receptionist assisted us in ending out reservation early with ******* with a partial refund but did not want to offer any compensation for the miserable night before. Not even a bottle of water. I asked ******* for a refund and was denied