The Mount

Shower started making a noise like a bulldozer and no water came from the shower head. Then I couldn't get the water to stop flowing into the bath. Shower gel and hand wash containers both empty. LOTS of cracked tiles around the bath. Cutlery at breakfast looked dirty, although it could just be the local water causing that. Also the table I sat at was sticky - never a good feeling when the place smells a bit of stale beer. Other than that, the place was a joy to be in 😂

Didn’t made mt trip

The room we had was a quad. The room was basic but quite spacious which was a plus as there was 3 of us. But for me that’s where it ended. There was an evidence of mild in the top corners of the room and bath room. The toilet seat wasn’t on straight so when sitting you slid all over the place. The walls needed a lick of paint - as streaks on the walls where paint had rubbed off. The taps needed to be turned on with brute force and the shower was magical. I still don’t know how I turned it on or off. Broken tiles were also on display in the room. It’s a shame really because the location is perfect and there’s ole ty opportunity to make the rooms nice.

Staff are friendly but that's where the positives end really. I've used this hotel on a number of occasions over the years as it's close to family. It's changed hands to a different chain and I had hoped it would be renevated which it was in desperate need of but it hadn't. Smells damp in the first corridor off the reception. Rooms are OK in size. Main bed is comfortable, think that was the last chains selling point. Bathroom is old, toilet had been broken and glued back in place, floor lino cracked. The bathroom itself would mean most people wouldn't come back. Heating is in the corner of the room, one electric small radiator that I'd not be comfortable to leave on when out of the room. The only sockets are on the desk area across from the bed, nothing near the beds. Dents and scrapes all around the room. Maintenance has not been this hotels strong point. If it wasn't so convenient for family I wouldn't stay again.

Fantastic

Everything was OK. Check in was smooth, efficient and friendly (he did a grand job given it was his first day). It's a little tired but clean and comfortable. Used to be about £50 per night I think which would have meant I'd have probably given it 4 stars but at £70 it's a little pricey given the overall condition of the place

The staff were accommodating and ready to assist, and i feel the facility is old, but its well maintained

The rooms are a bit run down but still comfortable. Staff are lovely and professional.

There is poor lighting signage outside.