Orton Hall Hotel & Spa

Great hotel

Terrible, we never had no hot water at all when I told the receptionist she called me a pier as no other guest complained. The heating in the room was boiling and couldn’t turn it down. It was absolutely terrible

Very nice hotel .. Clean and Comfortable..

We found this place by chance while passing through. Had a fabulous stay from the minute we arrived. The room was gorgeous and very comfortable, and the dinner was great with fabulous service. Very comfortable bar and seating areas throughout. Had a great nights sleep and an amazing breakfast. We shall definitely come back. Thank you

Lovely staff. Great service. Very clean, but well used. The carpets and fixtures are all well worn. Its in need of painting and decorating. The spa facilities are small for the amount of people using them. Good value for what we paid and had a nice stay. Again lovely staff.

Myself and a friend stayed here for her 40th birthday, we wanted a spa break, we drove from London. We was greeted by friendly welcoming reception staff,the room was stunning, yes ABIT dated in places but overall was beautiful

For the most part, this was a lovely stay in a really interesting property, full of character. The Ramblewood Inn was a particular highlight with great food and lovely staff - thank you! Spa facilities were a nice distraction from events of the day. Here’s where the whole visit was let down. The stay was booked as a double heritage room for ‘up to two guests’ through a company portal. Two guests were greeted at reception, two guests presented at the spa and two guests made a reservation for dinner. No issues, lovely and genuine staff. However, upon heading downstairs for breakfast, a particularly blunt and unpleasant fellow said that breakfast was booked for only one and, should two people wish to dine, he’d have to contact reception to add to the bill. He wasn’t interested in explanation or query. I appreciate that there can be misunderstandings or booking errors but this guy fell over himself to get this added to the bill and then further made his point by bringing only one (personal) pot of coffee to the table… hang on, if you’re adding an additional breakfast to the bill, surely I’ve paid for the additional coffee? Felt churlish and almost personal. To add insult to injury, the charge? £5. My latest project requires additional days in Peterborough over the course of 6 weeks and you’ve lost my custom over £5? Disappointing.