Inn at Grand Glaize

This hotel is extremely outdated and ran Down. The staff was all very kind but the amount of u cleanliness is just a shame. First got a room that had a plastic window on it with black duck tape. Asked to be moved and got another room that had mouse poop on the pull out sofa so dirty and just below any standard anyone should have the pool and hot tub was not maintained at all no chemical levels where tested and everyone and then you got a bad sewer smell while swimming. Never again!!!

Called ahead of time and made sure hot tub was running. Once we got there it was running but cold. Wouldn’t give us a refund because we booked through *******

I am a fraternity house, mom and was invited to go to their spring formal with them to the Ozarks… As you can imagine, I would prefer to stay home with 100% quiet, but I took it for the team and decided to go. When I looked at some of the TripAdvisor reviews, I was concerned, but I thought it's only two days get over yourself… I was extremely - pleasantly surprised by the facility, etc. yes, there are still remodeling efforts going on, but it doesn't prevent you from having a good time and I like to see the fact that they're making some effort as opposed to letting a property deteriorate. My room specifically was fine. The bed was great. Yes, I checked sheets etc. everything was good there no bedbugs , the bathroom was a bathroom that has been touched up and painted like every other 40 year-old building probably and it was fine water pressure good etc. The Inn is perfect for what it is meant to be a conference hotel/sales meeting destination, etc., the desk staff and other outlet employees were beyond great… Helpful friendly everything you could want in a property I would definitely go back

The staff was amazing, super nice and helpful. The hotel itself needs some updating. Looks like they are trying, but the quality isn’t great. Overall not a bad stay.

Love this place! They are working on updating to be a lil more up to date and I’m excited for their future

Staff was friendly room definitely not new but was well painted and only had minor flaws. For a hotel of its size and age it was a fairly nice place. The room was clean and didn’t smell bad.

I don't usually ever leave reviews, but felt compelled to leave one so no one else experiences what we did. We were traveling for a high school MMEA band event that brings in thousands of students, school staff and family. The hotel restaurant had to call in staff because they had no one on the schedule. They were out of most of the food. I would have assumed they would have prepared for such a big group coming in for the event. The waitress/bartender was trying her best and was friendly, but wasn't given much to work with from her employers. The register also wasn't working and had to call in a tech. All of this, I could easily overlook but the tipping point was when our kids (students were in separate rooms from any parents) found bed bugs in their room. They were moved to another room, but it also had bed bugs. One of their drawers had women's thong underwear in it. Our balcony door couldn't be locked, it was like part of the locking mechanism had been removed. I didn't feel safe. Our toilet seat was partially broken and slid to one side. The whole toilet itself was loose. One of the bathroom tiles actually stuck to my foot when I lifted it after standing for some time in the same spot doing my makeup. I left feeling the heebie-jeebies and had to do a full on bed bug cleaning/prevention with all of our belongings once we got home. The front desk staff said a short sorry, but didn't offer anything to try to help make it right. I searched their FB page and saw that they were trying to do some remodeling and maybe under new owners. I understand it would be a hard task to undergo, but at the same time they were offering their old mattresses on FB for free and that gives me the ick!

Nice enough stay. Room needs updated but I understand the entire place is going through a major renovation so I’m sure it’ll all be good. Very attentive young person working front desk and very helpful

The hotel was wonderful,greeted with a smile. Staff was very friendly and informative about places to eat at around there. Beautiful view of the lake.