Henn na Hotel Osaka Namba

Henn na Hotel Osaka Namba Reviews

Henn na Hotel Osaka Namba

2 Chome-10-16 Nishishinsaibashi, Chuo, Chuo Ward, Osaka City, Osaka Prefecture, 542-0086, JapanView Hotel Details
Henn na Hotel Osaka Namba
Henn na Hotel Osaka NambaHenn na Hotel Osaka NambaHenn na Hotel Osaka Namba
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Henn na Hotel Osaka Namba Guest Reviews

4.4/5
Very Good
226 review
Verified reviews
Location4.6
Amenities4.3
Service4.3
Cleanliness4.5
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All reviews(226)
Positive reviews(218)
Reviews with photos/video(63)
Clean and tidy(51)
Awesome rooms(43)
Convenient for shopping(24)
Easy to get around(17)
Great value for money(11)
Close to metro(9)
Strange smell in room(6)
Would stay again(4)
Negative reviews(8)
Sandagjav Hayan
Hollywood Twin Room
Stayed in Jan 2025
Family
33 review
3.7/5
Posted on Jan 16, 2025
location is very good, near to Dotombori easy to go Glico sign and Kuromon market, there is no car parking space, when you go with your car, the car parking fee is around 4000jpy
Response from Property: Thank you very much for staying at Henn na Hotel Osaka Namba. We would also like to thank you for your wonderful review. We will continue to change and evolve every day so that you will choose our hotel when you come to Osaka. All of our staff are looking forward to the day when we can see our customers again.
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jrdonalddd
Twin Room
Stayed in Dec 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Jan 2, 2025
The location was amazing. It’s in between two major train stations and huge shopping districts. Lots of convenient stores near by and also there’s a laundromat a short walk away. Tho the hotel is a lot of self service, it’s actually pretty nice if you prefer lesser human interactions. Room size is decent tho at night for the weekends it might get noisy even though on the high floor. Otherwise, it’s pretty prefect.
Response from Property: Thank you very much for staying at Henn na Hotel Osaka Namba. We look forward to seeing you again.
Ruly
Hollywood Twin Room
Stayed in Nov 2024
Family
17 review
4.2/5
Very Good
Posted on Dec 3, 2024
unique hotel with robot dinosaurs that can greet. self check in is available. KL is having problems the staff will be ready to help you if called. the room is a bit small for two people, in our room the carpet was a bit open and could be dangerous if you trip. complete facilities. the location is a bit far from Namba station. what I like most is their fast service when needed.
6/7
Response from Property: Thank you for your review. We are very sorry that the carpet was not properly inspected and we will definitely improve it completely. Thank you for liking our service and we look forward to your visit again.
a_happykiki
Hollywood Twin Room
Stayed in Oct 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The hotel is located close to Dotonbori and within walking distance of the subway. It’s a self-service hotel, with a dinosaur waiting to greet you in the lobby, where you'll also find self-check-in and check-out machines. The entire process is done independently, but overall, it’s a good experience. And since I might be staying alone, there's a robot in the room for me to talk to. He can sing and dance as well, so cute.
Response from Property: Thank you very much for choosing Henn na hotel Osaka namba for your stay, and for taking the time to give us your valuable comments. We are delighted to know that you felt comfortable and was able to enjoyed the time you spent with us.Thank you again for sharing your comments on your stay with us and we hope you will return to our hotel again.
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Tracy
Twin Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 5, 2024
It was comfortable even though it’s smaller than expected. But it is definitely enough for us to put our luggage and walk around :)
Response from Property: Thank you very much for staying at Henn na Hotel Osaka Namba. We look forward to seeing you again.
Anonymous User
Hollywood Twin Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 29, 2024
A nice business hotel that has everything you need for your trip to Japan
Response from Property: Thank you for staying our hotel. We are looking forward to seeing you.
Anonymous User
Twin Room
Stayed in Dec 2023
Couples
11 review
4.7/5
Amazing
Posted on Dec 28, 2023
If you'd like to experience the busy night life in Osaka, here's the place to stay. The counter is managed by 2 cute moving dinosaurs that will help you with the check in process. The room is quite spacious, equipped with a humidifier that was very helpful during our stay. Once you go out to the streets, there are lots of food/snacks/places to buy things, and Dotonbori is only a few minutes walk away. I recommend this place 😊
Response from Property: Thank you very much for using Henn na Hotel Osaka Namba.Thank you for your heartwarming evaluation.All of our robot staff are looking forward to seeing you again.We look forward to your continued support in the future
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Joanchee
Twin Room
Stayed in Nov 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Dec 7, 2023
It is amazing hotel because the reception is a robot even a dinosaur, it is really interesting, and as a location is very good miracles from the city center and good for shopping and eating.
Response from Property: Thank you very much for staying Henn na Hotel Osaka Namba. We would like to thank you again for taking the time out of your busy schedule to provide us with your evaluations and comments. Henn na Hotel means to continue to change and evolve, so we will continue to work hard every day to be a hotel that will please our customers. We and the dinosaurs are looking forward to seeing you again.
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Eng Guan
Hollywood Twin Room
Stayed in Nov 2023
Family
38 review
4.0/5
Very Good
Posted on Nov 19, 2023
Overall quite ok to stay here. But the bath towel has some smell although they changed towel daily. Check in and check out by using robot is easier and faster. If your charger is on your bed or perfume on the bed frame there, they will not help you clean and tidy the bed, they said is their hotel policy.
Response from Property: Thank you very much for staying at Henn na Hotel Osaka Namba. Thank you once again for taking the time out of your busy schedule to leave us your evaluations and comments.Regarding the towels, we will check with the vendor as soon as possible. We apologize for making you feel uncomfortable. This rule is in place because it is absolutely prohibited to damage or drop customer property. Thank you for your understanding. Being a henn na hotel means that it continues to change and evolve, and we will continue to strive every day to become a hotel that will please our customers.
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Anonymous User
Robot Twin Room
Stayed in Oct 2023
Solo travelers
13 review
3.5/5
Posted on Oct 23, 2023
Just a one night stay for the robot receptionist. A standard business type room. Too small for longer stays.
Response from Property: Thank you very much for staying Henn na Hotel Osaka Namba. We would like to thank you again for taking the time out of your busy schedule to provide us with your evaluations and comments.Henn na Hotel means to continue to change and evolve, so we will continue to work hard every day to be a hotel that will please our customers.We and the dinosaurs are looking forward to seeing you again.
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Guest User
Hollywood Twin Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Many thanks, everything was excellent.
Response from Property: Thank you very much for your review. , your comments and encouragement give us great motivation, we will continue to work hard and look forward to your visit again.
Tjas
Hollywood Twin Room
Stayed in Dec 2023
Family
15 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Room is spacious. Hotel is near shopping street. Free amenities. Nearby metro station.
Response from Property: Thank you very much for staying at Henn na Hotel Osaka Namba.We are very happy to hear that you enjoyed your stay with us.We will continue to strive for improvement and are looking forward to welcoming you back again. Thank you.
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Anonymous User
Twin Room
Stayed in Nov 2023
Couples
1 review
4.0/5
Very Good
Posted on Nov 11, 2023
Had a great stay at Henn Na Hotel Osaka Namba. Would definitely recommend to stay at this hotel though it’s quite a walk from both Shinsaibashi & Namba station.
Response from Property: Thank you very much for using Henn na Hotel Osaka Namba.We would also like to thank you for your compliments regarding our hotel.We will continue to change and evolve, aiming to be a hotel that satisfies our customers.I look forward to seeing you again next time.Henn na Hotel Osaka Namba Staff
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Julia at
Twin Room
Stayed in Nov 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Perfect location close to Dotonburi and Namba station. and very clean. I recommend this hotel
Response from Property: Thank you very much for staying Henn na Hotel Osaka Namba. We would like to thank you again for taking the time out of your busy schedule to provide us with your evaluations and comments. Henn na Hotel means to continue to change and evolve, so we will continue to work hard every day to be a hotel that will please our customers. We and the dinosaurs are looking forward to seeing you again.
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Guest User
Hollywood Twin Room
Stayed in Oct 2023
Couples
10 review
4.7/5
Amazing
Posted on Oct 30, 2023
Very cool robot front desk but limited to what they can do. Does not have the usual baggage transport service unlike the other hotels I stayed in. Kinda inconvenient if you’re planning to send your stuff down to Tokyo while making a day trip to Kyoto.
Response from Property: Thank you very much for staying at Henn na Hotel Osaka Namba. Thank you very much for taking the time out of your busy schedule to leave us your evaluations and comments. When sending luggage from the hotel to the next destination, we only accept cash-on-delivery shipping. I'm sorry I can't help you. We will once again check the information posted inside the building regarding luggage shipping.We will continue to improve it so that our customers can have a more comfortable stay.
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