Smile Hotel accommodation in Osaka

Really good hotel with everything you need—clean and comfortable. Our room was quite spacious for a Japanese hotel and very well maintained. The service was excellent, with friendly staff. There are food options and convenience stores nearby, and the metro is only a short walk away, making it easy to get around. Would definitely come again.

LUGGAGE STORAGE 💀 💕Overall the hotel is amazing! Near to 7/11 and Lawson. There’s an airport bus just 5minutes away. However, their luggage storage system, it says there’s free luggage storage but they only allow ONE baggage per person, if there’s 2 ppl in your room then 2 luggages. You can store your other luggages at the mall where the airport bus is, BUT Sundays the storage space is closed and we had to drag our luggages to somewhere else for a whole day….you should have written the one luggage per person instead of free luggage storage at the concierge so that people can plan accordingly.

The accommodation is great, close to both Seven Eleven and Lowson. I chose this place because it's close to Kyocera Dome. If you're coming to a concert at Kyocera Dome, I highly recommend this place, it's not far away, it's super convenient.

Very perfect location with many transport options and different lines available. It’s within walking distance to Dotonbori and Namba. There are plenty of eateries nearby, and the hotel is opposite McDonald’s and a 24-hour AEON hypermarket. The room is enough for two people and has everything we need. It’s not very big, but more than sufficient. We will definitely stay here again when we visit Osaka! Perfect 10/10.

The location is absolutely fantastic. It's just one subway stop away from Shin-Osaka Station, where you can catch the Shinkansen, and two stops from Umeda. Downstairs, you'll find plenty of convenience stores and izakayas. The front desk staff speak excellent English, so there's no need to worry about communication issues. The only minor point is that the bathroom is a bit on the small side. However, both the bed and pillows are incredibly comfortable. I'll definitely stay here again on my next trip to Osaka.

I would like to sincerely thank 李 and 伏见 for their efforts in coordinating with various parties and helping me successfully retrieve my lost bag from the Shinkansen lost and found centre. Even though the reception was busy with other travelers and this wasnt part of their job, they still took the time to help me. Because of their help, I was able to enjoy the rest of my Japan trip.

The front desk service was quite good. Even though the price was affordable, the room size wasn't small. Transportation isn't super convenient; it's about a 5-minute walk to the subway station. However, a taxi to Osaka Station is only around 1000+ yen, so no need to worry too much if you're carrying luggage. The air conditioning in the room was quite dirty; I hope they can improve that.