Monte Baia Uludağ - Full Board Plus

Never have been in an hotel with so bad cleaning. The room was dirty and they left papers in the floor, really dirty, the bedsheets was in very poor condition and did not change, they do not clean the bathroom. The waiterrs did not speak a word of English and did not want to understand or help you, verybad actitude, very expensive hotel for this horrible service

Does not worth the money!!! The place is not clean! The plates in the buffet were dirty (literally 3 out of 4 plates were with leftovers of food!) and they also didn’t wash fruits they were serving. I was shocked to be honest. When I did point out this to the manager in the buffet, he became annoyed and started going back at me instead of listening and responding properly. For them to take action I was sent first to reception, then reception send me to guest relations manager to report the issue. To be fair to them, they have tried to start washing things after my complaints. I was getting dirty plates in the buffet less often. They have never apologized. There were also problems with room cleaning and other things as well, but I wasn’t in the mood to spoil my vacation further by spending lots of time talking to them and bringing their attention to these issues, as they were not genuinely interested in improving themselves. In short, my take on this place is that it was probably ok many years ago whenever they have initially opened, but the hotel is now old and dirty. Half of the facilities don’t work and they need to invest into the place, but they won’t. Same goes for the service - half of people we were dealing with were ok, while the other half were unprofessional and not helpful. They pretend to listen and care while you can feel that they are only annoyed if you point out to any issues and/or make them work. We were paying 500€ per night and this definitely does not worth it. Regardless the price, I would not want to return there.

We went to Monte Baia with NK tours. It was a holiday we will never forget. Thank you. The Hotel was very good and staff was very friendly and helpful. The food was delicious and different every day and local products. And this thanks to NKtours Belgium. Thank you NKtours Belgium.