BED BUGS! We stayed in room 120 between 4/8/24-4/12/24. After the first night my son got a rash, I thought it was from the salt in the pool.... The night of 4/12/2024 I woke up at 3:40am to bedbugs in our bed. I took pictures and even managed to get the bug into a water bottle. We then had to leave luggage and treat all of our clothing that we were taking with the dryer. We were not refunded for our stay. (I had my 3& 5 yr old children with me along with my crippled grandmother who has chronic pain.) (They are seriously traumatized after being woke up before 4am and made to get out of bed, ***** down and change to heat treated clothing, LOSE THEIR PERSONAL BELONGINGS, and then leave our vacation early, not to mentionthey realized they are itching becausethey are being eaten..) If you open the bedbug mattress cover on the beds you can see proof that bugs are there. The night shift sub told us that he'd been there 8 months and that only one other person has complained of bed bugs. The morning shift front desk said that they monthly treat for bedbugs.