Best Western Plus Oswego Hotel and Conference Center

Was there for dart tournament

I have stayed at this location before and had no problems but currently there is a large group of people staying here that work for BELFOR. (February 12,2026). This particular group is loud, rude and unruly. There were several loud cursing arguments in public spaces. Loud music and videos in the breakfast area. One gentleman even thought it was appropriate to start doing pushups while in line for breakfast blocking the area. I will not be staying there again while this group is still staying at the hotel. The staff seemed overwhelmed cooking and cleaning up after them and it is reflected in the cleanliness of the room I stayed in.

Bridget at front desk was awesome!!! Give her some love !! She is a PRO & very courteous.

This is the worst hotel I have ever stayed at by far. The group I was with was kicked out of the main areas at 10pm. Adults and children were told to return to rooms. They did not give us another area to congregate in after 10pm. The desk worker at the pool stood watch at the door while my child and 2 others swam and came rushing in repeatedly if any of them even so much as bumped into a rope. Also, since they have a health club those members are given preferential treatment when using the pool etc. The pool area smells so strong on chlorine that our eyes were burning and some of the children has chlorine rashes the following day. The carpet in my room was stained and the water drained extremely slow in the shower. I asked for towels to be left in my room while I was out for the day and I came back to no towels but did have an item stolen from my room! This was reported to the front desk and I was told the cameras would have to be reviewed. I have since been told that the cameras do not face my room therefore they are not attempting to investigate any further. I was given a 25% discount for my "troubles". I will absolutely not be returning to this hotel ever.

Staff was great, breakfast good, room was perfect, pillows amazing I would book again Balcony was overlooking the river

Location is amazing! Rooms are dated. Hallways are dark. Beds are uncomfortable. I wouldn't dare sit on the couch. It was stained, and smelled so, so bad. 2 towels given...took multiple calls to get more. Good luck finding parking if they have an event going on at the conference center. Very cut up. No common area. Pool closes at 830. No extended hours. Of the many hotels we have travelled to, this would not be a choice ever again.

Everything was great. The morning breakfast was great and the hotel gym was probably the best I’ve ever been seen.

Horrible stay. The pool and hottub were broken and frigid! The staff said it broke over 7 days ago and still wasn't repaired. The noise in the hall after 10pm sounded like a frat house. There were over 20 people hanging out yelling and drinking. My elderly mother couldn't sleep. Beyond awful.