Western Hotel Ouray

10/10 hotel. Amazingly well done and loved our stay

All of the Staff was super friendly and helpful!

This is a very nice, well-restored, truly 'Western' hotel in stunning and historic Ouray. We stayed in Room 204, a spacious king room with a kitchenette and a fantastic deck with excellent views and sun. The spa in the basement is well done, with a superb sauna and great hot tub. The 'Saloon' is an excellent restaurant. The staff of the hotel and restaurant are kind and attentive.

I spend a lot of time in Hotels due to my job. So I spent 2 weeks at the Western in the winter. The hotel is old (the oldest wooden commercial structure in Colorado?) and has been meticulously restored only to maintain its old world charm. It's fantastically funky. The floors are slanted and creek, your rolling suitcase may scoot across the floor, the walls may have cracks, the windows strange ways of closing but it works. The design is cowboy rustic chic, but the character is real and not over done. Great linens, comfortable beds, soft robes, kitchenettes, nice snacks and amenities. The food in the restaurant is primarily cooked in a wood fired over. It's fantastic and best when simple and elegant. But like so many of my favorite hotel experiences it's the staff that makes this place special. I was lucky enough to get to know many of them over the course of my stay and they made it a wonderful experience. They have an easy going mountain vibe and pride in service and hospitality. All unique characters in their own rights that add to the charm of this fantastic hotel in a beautiful town. Shout out to Jarrod, Derek, Katie, Kelly, Robin and Michelle (thanks for getting me a dresser for the stay)! Till next time.

Historic hotel with lots of charm, nicely renovated. Unfortunately, there is not an elevator, steep stairs to all rooms, not ADA friendly. Room was "cozy" with a western chic decor, with the scent of lavender throughout. The room was not very clean, fingerprints on windows, TV screen, and headboard. Room floor was visibly dirty, bathroom floor had hair on it and dust on the fixtures and pictures. The worst part was the comforter was clearly not clean. It was stained with multiple unknown things, and visibly dirty. We tried to let the front desk person know, but there wasn't anyone there when we discovered it or upon check out. Overall, the a**osphere was great. However, the cleanliness of the room, was quite disappointing. I will think twice before staying there again or recommending it to others, especially for $275 a night.

Absolutely horrible dinner experience! My wife and I, along with another couple came for a celebration dinner. We ordered an appetizer, a 2 salads and 3 ribeyes. Our salads were served at the same time as the steaks. 2 of the 3 steaks were cooked medium at best when we ordered them medium rare. We also ordered an expensive bottle of wine for which the waitress had no clue of what we asked for and had to come back to ensure that we didn't order a "*******o". The restaurant did comp 2 steaks and 2 salads. Against my wishes, my wife was kind enough to tip $100 on a $300 appetizer, one steak and a bottle of wine. Manager (aka bartender) came to discuss our issues and blamed the issues on a seasonal staff change. Huge disappoin**ent!

Quality establishment for lodging, food and beverage ! We visited in September of 2023 and had a very good visit. We enjoyed the Bar with views of the kitchen and watched many good offerings being made and served. The setting was historic, quality and welcoming. A must stop when in the area. No disappoin**ents. Quality service, a**osphere and offerings.

RESTURANT ONLY-The place and STAFF were Awesome. The food.... well, a bit overpriced for what you get, and not that good (yet). I was told the chef and restaurant were newly re-opened. I ordered the Bison skewers. Note to chef, Bison is tough, not the best meat for a skewer, it was so tough and chewy. The garnishment was great though. However, it was 50 bucks for a dinner, I could barely chew. We didnt say anything, as the staff was so nice. But..chef..bison is best for a burger :)

The room itself was nice, liked having a little kitchenette. There was a window in the shower which was only covered on the bottom part but I could easily see/be seen by neighboring buildings. Although it is newly redone, the sink did not drain well and some shelves were not level. Bed was also very low to the ground, would be an issue for anyone with mobility concerns. There is also no elevator so be mindful of carrying suitcases. When I was there the restaurant and bar were closed for a private event so I had to scramble to find dinner/place to relax as I had planned on trying out their restaurant/bar. Overall it was a nice location but not worth the price.