Hotel Hangtuah Reviews

Dear Trip.com Management We didn’t check in the Hotel. Upon arrival we see the Hotel condition and shocked. The photos shown and the actual site is totally different. Really Horrible… Please do not recommend this in the Trip.com. web site 1. Booking No. *********** PIN **** 10-13 feb 3 nites RM358.80 2. Booking No. *********** PIN **** 10-13 feb 3nites RM119.34 3. Booking No. *********** PIN **** 10-13feb 3nites RM428.76 4. Booking No. *********** PIN **** 10-12 feb 2 nites RM129.74 5. Booking No *********** PIN **** 140th feb 1 nite RM48.17 Please be informed that the Booking made, 4 booking mentioned above is very bad. During check in we found all the rooms were in very bad shape Floors were dirty, with stains black in colour, Toilet bowl used not cleaned, roof ceilings are rooten and wet stain marks and partially hanging we immedialty call the managements staffs showed them the condition and request to cancel. The Hotel management aggreed and told us shall arrange for refund via trip .com. We manage to book another hotel Via trip.com . Its really Horrible and face alot of though time Please look into this and arrange for the refund.

very good location to stay

Not doing a proper check, has accused us for stealing a towel

Hotel ok .area near business center. The hotel furniture is quite old. also the furniture in the room Good hotel wifi.

Not satisfactory, we were on the 3rd floor, the room was narrow, stuffy and lots of mosquitoes. The wi-fi signal cannot reach the room. The television is very small and old school.

Disappointed.... Not trustworthy, ordered another room and was given another room... Bad service

The rooms are clean and comfortable for an overnight stay, there is wifi so children can play

It's really suitable for families, far from town, malls and markets

Not bad for that price.

It's still very cost-effective in that place.

The facilities are complete, the service is not good, and the location is strategic

Not bad for lodging with cheap budget in the city of Padang, access to Plaza Andalas is close, just walking can get to the mall, because it's located in front of Plaza Andalas

The service is okay, but the cleanliness is not satisfactory

Really great for relaxing👍👍👍 with my beloved family....