Sway Hotels
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Palandoken

Sway Hotels

#1 of Premium Hotels in Erzurum Province
Yunus Emre Mah. Kayak Tesisleri Kümeevler 2/2, Palandoken, 25070, Türkiye
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Located in Erzurum (Palandöken), Sway Hotels is within a 5-minute drive of Palandöken Mountain and Forum Erzurum. This luxury hotel is 2.6 mi (4.2 km) from Erzurum Museum and 2.6 mi (4.2 km) from Ataturk House Museum.Show More
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hotel overview picture
4.4/5Very Good·Cleanliness: 4.4
All 44 Reviews
Amenities
Indoor Swimming PoolSkiingSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Shuttle ServiceBarBilliards Room
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Surroundings
Airport: Erzurum Airport
(17.8 km)
Landmarks: Ejder 3200 Go Kart
(430m)
Landmarks: Kent Ormanı Vadi Palandöken
(450m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Room
5

Deluxe Room

1 Queen bed
Has window
Free Wi-Fi
Private Bath
Minibar
Toothbrush
Private Toilet
Room Details
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Standard Twin Room

Standard Twin Room

1 Queen bed or 2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Hair Conditioner
Shampoo
Room Details
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Standard Double Room
1

Standard Double Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
Private Toilet
Hair Conditioner
Room Details
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Junior Suite
3

Junior Suite

Free Wi-Fi
Non-smoking
Private Bath
Minibar
Toothbrush
Private Toilet
Room Details
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Family Room
1

Family Room

1 Queen bed and 1 Bunk bed
Free Wi-Fi
Non-smoking
Private Bath
Minibar
Private Toilet
Hair Conditioner
Room Details
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Guest Reviews(44)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4
Guest User
March 23, 2024
Tesisi beşinci ziyaretim hattta bu yıl ikinci gelişim. Burayı tercih etmemin en önemli sebebi pistlerin dışardan misafir kabul etmemesi ve çok temiz olması. Ayrıca çalışanlar güler yüzlü ve yardımsever. Restoranda çalışan arkadaşların ilgisi bambaşka özellikle Diyaddin Budak a ilgisi için çok teşekkür etmek istiyorum. İlk kar tatilinde tekrar görüşmek dileğiyle.
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Guest User
March 7, 2024
Daha oncede cok defa geldigim palandokende en iyi otel diyebilirim. Personel nezakati ve ilgili alaka harika ozellikle restaurant bolumde hizmet veren Baris bey e ayrica tesekkur ediyorum. Tel sorun 5. Katta kalmama ve kaloriferler kapali olmasina ragmen oda cok sicakti cam acik uyudum :)
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Guest User
March 5, 2024
We stayed for 5 days with our 5-year-old daughter on February 27. First of all, we chose this hotel based on recommendations. We went skiing in Sarıkamış Uludağ, but this was our first time in Erzurum. The airport is very close to the city, the hotel is at the bottom of the mountain, has its own lift and ski slopes. You can ski until 8 o'clock. There is a kids club for children, you can leave them there while skating. We chose the hotel for this reason, and it also has a ski school for children. The food is very delicious, there is a lot of variety and there are options for everyone. The pitas and meat are incredibly delicious. The first day I went, I fell while skating and spent the whole day at the hotel because I tore my cruciate ligament. That's why I used the hotel facilities very well. A very good option for those who do not ski. The lobby is very big, the after cafe in front of it is very colorful. You can sit there, drink your tea, coffee and wine, listen to music from DJs and watch the skaters. First of all, I would like to thank the hotel manager Ömer Bey, the cafe manager Erdinç Bey and the restaurant chef Fazıl Usta. They took care of me 24/7. I rested very well and enjoyed it very much. Live music and bar in the evening was very good. My wife and daughter also skied. If you ski well, I recommend going directly to Ejder, the other tracks are not so good. If I go to Erzurum again, I will stay at Sway Hotel. Şenyurt restaurant is the most delicious place to eat Cağ kebab, we ate there, it's a little shabby but nice, on Congress Street. But hotel food is amazing, there is no need. The desserts are legendary, I didn't ski and I just ate, drank and went to bed. :)) Thank you to the entire hotel team.
Guest User
March 4, 2024
Otel bölgenin en iyi kar oteli tartışmasız, personel kapasitenin üzerinde ve hizmet kalitesi çok iyi... odalar ***et büyük ve konforlu. (Aile odası bizimkisi çocuklarla beraber çok rahat ettik, çocukların ranzası da çok konforluydu). Resepsiyon personeli hızlı ve güleryüzlü. Tüm yardımcı personel çok çok iyi, kayak odası personeli yardımsever ve işini severek yapıyor kesinlikle... yemeklere en son geldim çünkü nefis lezeetler... bakın kesinlikle et yemeklerinden az az ama hepsinden deneyin... her öğün enfes yemekler çıkarıyorlar... circle bar dj leri ***et iyiydi, 1 akşam çok keyifli canlı müzik programı da oldu... ve en son olarak otel genel müdürü Ömer Bey'e ilgi alakası için çok teşekkür ederim. Biz son gün ufak bir de kaza yaşadık pistte ama çok şükür küçük bir kırıkla atlattık ama personel anında ilgilendi, Ömer Bey sürekli ilgili ve olayın takibindeydi... bunların hepsi ile beraber gerçekten çok başarılı bir ekip olmaları sebebiyle teşekkürler. İnşallah seneye tekrar buluşacağız...
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Guest User
March 1, 2024
Her sene kayağa geliyoruz. Bu sene 20 kişilik aile grubu olarak geldik. Bu sene en memnun olduğumuz şey restoran çalışanı sevgili Yusuf Bey oldu. Böyle bir ilgi, alaka ve takibi başka bir restoranda görmedik. Hatta bazı yemeklerin ılık olmasından dolayı rahatsız olmamıza rağmen, Yusuf bey servisiyle bunu unutturdu. Kayak odasındaki çalışanlar olsun, lobi personeli, restoran çalışanları olsun hepsi gerçekten çok samimi ve güleryüzlü. Bu otelde herkes işini severek yapıyor ve bu da servise yansıyor. Teşekkürler.
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Guest User
February 28, 2024
Ailecek yaptigimiz tatilimizde, bu oteli cok seviyoruz. Her sene ayni sezonda geliyoruz. Otel temiz, personelin hepsi samimi ve guleryuzlu, oda servisi hizli ne isteseniz bes dakika icinde sorununuz cozuluyor. Ama oze bir tesekkuru sevgili Yusuf kardesimize yapmak isterim. Kendisi muhtesem servisiyle restoranin kalitesini arttiriyor. Cayimiz kahvemiz pecetemiz her ozel istegimiz saniyesinde ilgileniliyor. Biz ailecek otele, personel secimi ver harika servisi icin tesekkur ederiz..
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Guest User
February 28, 2024
Yemekler hala güzel olmasına rağmen geçen senelere göre biraz performans düşüşü olduğunu belirtmeliyim. Bu otelin yemeklerinin her biri tek başına şahane ve unutulmazdı ama bu sene 2024 subat, yemek kalitesinde biraz değişiklik olduğunu görüyoruz. Yemekleri ve restoranı bize keyifli kılan Yusuf Bey’e ilgisi ve güler yüzü için çok teşekkür ederiz. Kendisinin servisinden çok memnun kaldık
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Guest User
February 28, 2024
Otelle ilgili ,Subat 2024, tek canimizi sikan restoranin masa duzeni oldu. Kalabalik aileler icin yuvarlak masalara isim yaziliyor, ama cam kenari guzel olan masalara rezervasyon almiyolar. Restoran iki ayri parcadan olusuyor ama eger cam kenari doluysa ve yuvarlak masaniz yoksa, masa biraz sorun olabiliyor. Bu durumu restoran muduruyle gorusunce sagolsun yardimci oldular, personele 10 puan gercekten. Herkes samimi ve sorununuzu cozmek icin caba gosteriyor. Herkes isini severek yapiyor. Ama ozellikle Yusuf beye restorandaki ilgisi ve yardimlari icin cok tesekkur ediyoruz
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Guest User
February 28, 2024
Yemekler çok güzel ve lezzetliydi .personel kibar saygılı işlerini severek yapan güleryuzlu vede çok hızlıydı .odalarda aynı sekılde temizdi yastık istedik hemen geldi .havaalanından alma vectejrar bırakmada cok hoşumuza gitti aynı sekılde ejder pistı tarafınada götürmelerıde iyıyıdı
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Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 5 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
€1.71 (approx. THB 68.20) per person
Adult
€1.71 (approx. THB 68.20) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 187
Located in Erzurum (Palandöken), Sway Hotels is within a 5-minute drive of Palandöken Mountain and Forum Erzurum. This luxury hotel is 2.6 mi (4.2 km) from Erzurum Museum and 2.6 mi (4.2 km) from Ataturk House Museum.

Relax at the full-service spa, where you can enjoy massages and body treatments. After a day on the slopes, you can enjoy recreational amenities such as an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary ski shuttle makes getting to the slopes a breeze.

Grab a bite at X Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 181 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Spa
Fitness Room
Bar
Restaurant
Meeting Room
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportErzurum Airport
Distance to Airport17.81KM
Hotel Star Rating5