The Alts Hotel
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1 night
1 room, 2 adults, 0 children
The Alts Hotel
The Alts Hotel
No. 4 of Premium Hotels in South Sumatra
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We Price Match
Highlights
Comfy rooms
Varied breakfast
Outdoor infinity pool
Ideal location
Spa
+5 more
Amenities
All amenities
Property Description
Show more
8.9/10
We enjoyed our atay. Friendly staff and definitely my go to hotel in Palembang
Surroundings
Airport: Sultan Mahmud Badaruddin II Airport
(14.6 km)
Train: Stasiun Kertapati
(7.4 km)
Landmarks: Gedung Dharma Wanita Sriwijaya
(310m)
Landmarks: Masjid Al-Falah
(370m)
Landmarks: Masjid Hamamatussalam
(420m)
Landmarks: Rajawali Grand Ballroom
(440m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Junior Suite New
1 Double bed
54m² | Floor: 7-8
Has window
Non-smoking
Air conditioning
Minibar
Private toilet
Shower cap
Check Availability
3
Premier City View
2 Single bed or 1 King bed
31m² | Floor: 5-8
Shower cap
Comb
Toothpaste
Hot water (24 hours)
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2
Premier Room
1 Queen bed
31m² | Floor: 3
Has window
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Deluxe Double Room
1 Queen bed
29m² | Floor: 2
Has window
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Premier Corner Room
2 Single bed or 1 King bed
31m² | Floor: 7-8
Has window
TV
Shower cap
Comb
Toothpaste
Check Availability
1
Presidential Suite
Bedroom 1:1 King bed and 1 Sofa bed ● Bedroom 2:1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Check Availability
4
Grand Suite
1 King bed
Has window
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
2
Deluxe Twin Bed
2 Single bed or 1 Double bed
29m² | Floor: 8
Has window
Non-smoking
Shower cap
Comb
Toothpaste
Daily housekeeping
Check Availability
4
Junior Suite
1 Queen bed and 1 Sofa bed
54m² | Floor: 5
Has window
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Cabana Suite
1 Queen bed
36m² | Floor: 3
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
This property hasn't received any negative reviews in the past 1 year.
Average for similar properties in Palembang
W.A.W.A.N
May 6, 2026
Had a great stay at this 4 stars property. The facilities are top notch; The gym, sauna, pool, and spa were all well maintained and a highlight of the trip. The rooms are spacious and very clean, and the staff truly stands out for being friendly and attentive.
My only major concern was the bedding. The king size bed, was actually two single beds pushed together. This made the middle of the bed quite hard and uncomfortable to sleep on. Aside from the bed setup, everything else was perfect.
Guest User
May 5, 2026
The service was pretty good, and the bed was really comfortable. The restaurant served excellent food too. Plus, there's a large supermarket right next door, which made shopping and dining incredibly convenient. The transportation was also great, not far from both the pier and the airport.
Original TextTranslation provided by Google
Guest User
May 9, 2026
Rooms offer stunning Huangpu River views, enhancing the stay experience. Thoughtful gestures like birthday cakes and personalized surprises delight families. Convenient riverside location allows easy access to scenic walks and nearby attractions.
Guest User
October 24, 2025
We had a pleasant stay and the breakfast was fantastic. I bought lumpia separately during my checkout and all the staff were polite & helpful. I will definitely recommend my friends and relatives to the ALTS🤩The rooftop swimming pool is clean and the view was 👍🏼 Near for karaoke 🎤 and Near for food hunting😋
Humairah@Maiza Hj Mokhtar
November 30, 2025
Got bitten by the pillow dust mites;
The breakfast food is good.
Guest User
May 23, 2025
Superb hotel for this price. However was in renovation perhaps that's why I got cheap. Great service and great pool and bar area.
Anonymous User
September 13, 2024
The receptionist is professional by providing facilities information. The room is far from the escalator. I need to arrive my room with 4 turns….(Maybe my room type is located there.) The room is spacious. Some stains are spotted on the linens including bed sheet cover and duvet cover. As I just stay for one night, this won’t be a big issue to me. The pillow are too high to sleep and I use a towel instead.
Kim Lun Kuan
August 16, 2024
The hotel with a good location and good environment. Service is very good. And very clean. The breakfast very good taste.
Jefri widjaja
May 4, 2026
Hotel was good
Services & Amenities
Restaurant
No additional info available
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and cot policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 300,000 (approx. CAD 23.53) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned on the day of check-out, but not to the original account of payment.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
Local hotel name: The Alts Hotel
- Opened: 2009
- Renovated: 2017
- Number of Rooms: 207
Phone:+62-711-313800
Email:reservation.plm@thealts.com
A stay at The Alts Hotel places you in the heart of Palembang, within a 5-minute drive of Palembang Golf Club and Ampera Bridge. This spa hotel is 1.9 mi (3 km) from Great Mosque of Palembang and 2.4 mi (3.9 km) from Palembang Indah Mall.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an attached winery, a health club, and an outdoor pool. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a ballroom.
Satisfy your appetite for lunch or dinner at Cafe Delapan, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Palembang? This hotel has 1055 square feet (98 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 207 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
You might be wondering
What times are The Alts Hotel check-in and check-out?
The Alts Hotel check-in time is 14:00 and the check-out time is 12:00.What times are The Alts Hotel check-in and check-out?
What are amenities in The Alts Hotel?
The Alts Hotel amenities including Shuttle Bus Service.What are amenities in The Alts Hotel?
What is The Alts Hotel cancellation policy?
The cancellation policy for The Alts Hotel varies depending on the type of room and booking conditions.What is The Alts Hotel cancellation policy?
How much does it cost to stay at The Alts Hotel?
Prices at The Alts Hotel change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost to stay at The Alts Hotel?
What is the cloest airport from The Alts Hotel?
The closest airport is Sultan Mahmud Badaruddin II Airport, and it is about 29 mins from hotel by car (14.6 km).What is the cloest airport from The Alts Hotel?
How to get a receipt?
The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.How to get a receipt?
What are The Alts Hotel nearby landmarks?
The Alts Hotel locates at the center of Palembang. The nearby landmarks include Gedung Dharma Wanita Sriwijaya, and it is 310m from your search (straight-line distance).What are The Alts Hotel nearby landmarks?
About This Property
| Nearest Airport | Sultan Mahmud Badaruddin II Airport |
|---|---|
| Distance to Airport | 14.61KM |
| Nearest Train Station | Stasiun Kertapati |
| Distance to Train Station | 7.43KM |
| Average Price From | CAD140 |
| Hotel Star Rating | 5 |