The Alts Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Palembang

The Alts Hotel

Health Protected
#2 of Premium Hotels in Palembang
Jl. Rajawali No.8, 9 Ilir, Kec. Ilir Tim. II, Palembang, South Sumatra 30113, Indonesia
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A stay at The Alts Hotel - CHSE Certified places you in the heart of Palembang, within a 5-minute drive of Palembang Golf Club and Ampera Bridge. This 4-star hotel is 1.9 mi (3.1 km) from Great Mosque of Palembang and 2.5 mi (4 km) from Palembang Indah Mall.Show More
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hotel overview picture
Last booked 1 hr ago
4.2/5Very Good·Great Location
The food is delicious, the cleanliness is maintained
Amenities
Outdoor Swimming PoolSaunaSpaMassage RoomFitness RoomPrivate ParkingFreePublic ParkingFreeAirport Pick-up ServiceBarNightclub
All Amenities
Surroundings
Airport: Sultan Mahmud Badaruddin II International Airport
(14.6 km)
Landmarks: Gedung Dharma Wanita Sriwijaya
(310m)
Landmarks: Masjid Al-Falah
(370m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Double Room
2

Deluxe Double Room

1 Queen bed
28m² | Floor: 2
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Bathtub
Minibar
Room Details
Check Availability
Junior Suite
4

Junior Suite

1 Queen bed and 1 Sofa bed
52m² | Floor: 5
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
Deluxe Cabana Room with Balcony
4

Deluxe Cabana Room with Balcony

1 Queen bed
36m² | Floor: 3
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Bathtub
Minibar
Room Details
Check Availability
Superior Twin Room
2

Superior Twin Room

2 Single bed
24m² | Floor: 3,5,6,7,8
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Bathtub
Minibar
Room Details
Check Availability
Superior Double Room
3

Superior Double Room

1 Queen bed
24m² | Floor: 5
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Bathtub
Minibar
Room Details
Check Availability
Presidential Suite
4

Presidential Suite

1 King bed
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Bathtub
Minibar
Room Details
Check Availability
Deluxe Premier Room
5

Deluxe Premier Room

1 Queen bed
31m² | Floor: 3
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
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Guest Reviews(68)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.1
  • Location4.4
  • Service4
Riany Mutiara
May 22, 2024
1st they gave me broken Air conditionibg room....other than that no Issue I guess
Dwie
May 21, 2024
The hotel is nice, spacious and very clean, the service and hotel staff are very friendly, the breakfast is all delicious 😁
Original TextTranslation provided by Google
ariandini
May 12, 2024
The food is delicious, the cleanliness is maintained
Original TextTranslation provided by Google
Guest User
May 11, 2024
Book directly for 2 rooms, just different names
Original TextTranslation provided by Google
Arifin
May 4, 2024
The hotel housekeeping need to replenish all the consumables regardless whether the traveler used it or not as they may intentionally test how the service performance of housekeeping
Starschen
April 12, 2024
This hotel is very very very very bad. The facilities are OK, but the hotel service is terrible. They booked the room without asking if you want to stay longer. When you want to stay longer, they told you that there is no room and asked you to pay more to upgrade. This is the first time I have come across such a rubbish hotel. The sheets and pillows are also very dirty. The pillows are all yellow. I don't recommend staying here at all.
Original TextTranslation provided by Google
Guest User
March 26, 2024
This is a hotel I always use when traveling on business. It's really comfortable and all the staff are so friendly.
Original TextTranslation provided by Google
Guest User
March 10, 2024
For staff who pick up dirty cutlery from the dining table at breakfast, please give them a briefing to be friendlier to guests, for example with a smile, greeting, or excuse me ma'am/sir, I'll take the plate, why is this a bit mean-faced, haha. As for the room, it's okay, I like it clean, ablution friendly, for standard food menus, parking is a bit difficult.
Original TextTranslation provided by Google
Nesi R
March 10, 2024
The breakfast menu is normal, cold and hard, the dory fish is hard and cold, the pempek is hard, the chicken is soy sauce with sweet peanut sauce, it's like gado2... it's strange that the taste of all the food makes you lose your appetite... sorry you don't have a lot of food on the table so it's a waste..... Breakfast service doesn't have a friendly smile, the face is grumpy and annoyed... very different from the old reviews... only 1 security guard or guard working... slow response to open or help with items in the trolley for a long time
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 4 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 17 years old and under
IDR 350,000 (approx. CAD 29.70) per person per night

Breakfast
StyleBuffet
AgeFee
Adult
IDR 161,105 (approx. CAD 13.67) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Health & safety measures
  • Hand sanitizers available in common areas
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
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Property Description

  • Opened: 2009
  • Renovated: 2017
  • Number of Rooms: 205
A stay at The Alts Hotel - CHSE Certified places you in the heart of Palembang, within a 5-minute drive of Palembang Golf Club and Ampera Bridge. This 4-star hotel is 1.9 mi (3.1 km) from Great Mosque of Palembang and 2.5 mi (4 km) from Palembang Indah Mall.

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an attached winery, a health club, and an outdoor pool. Additional features at this Mediterranean hotel include complimentary wireless Internet access, concierge services, and a ballroom.

Satisfy your appetite for lunch or dinner at Cafe Delapan, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 207 guestrooms featuring refrigerators and LED televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.

Services & Amenities

Spa
Bar
2 Restaurants
Meeting Room
Multi-Function Room
2 Restaurants
Cafe Delapan
Style: A la carte, Buffet
Cuisine: Asian
Dining options: Only available to property guests, Available for reservation
Business hours: [Mon - Sun] 07:00-22:00
10 Gastro Pub
Style: A la carte
Cuisine: American
Ambience: Modern
Dining options: Only available to property guests, Available for reservation, Outdoor tables
Business hours: [Mon - Sun] 16:00-23:00
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About This Property

Nearest AirportSultan Mahmud Badaruddin II International Airport
Distance to Airport14.61KM
Average Price FromCAD114
Hotel Star Rating5