Royal Palm Resort on the Beach

Great location right next to the beach and fantastic views. Apartment had everything you need!

We did not enjoy our stay here. Booked a “deluxe” two bedroom apartment and it was anything but deluxe. Room extremely old which doesn’t make for an enjoyable stay. Carpet foul, unit smelt musty. No ceiling fans. Broken ceiling light. Despite being advertised as ocean front, you can barely see the ocean. Very deceiving listing. Even though some reviews are good and while there may be some renovated rooms, it’s honestly not worth the gamble. If you get an old room the stay is unpleasant at best. Considering what these units book for per week it’s mind boggling that the owners don’t update the furniture to make the stay more enjoyable. Very greedy. While we were there the gate to the beach wasn’t working so we had to use the highway to access the beach. I can see why their bookings are non-refundable as as soon as people do a little digging they would want to cancel. Don’t waste your money. Many nicer places to stay with the same great location.

DO NOT Stay here! especially if they give you unit 1c. Firstly the carpark lay out is ridiculous signs say carpark A,B,C wouldn't you think we'd be in C NO Carpark A and no lift so if you have a wheelchair you have to push it up the ramp to access the lift! The unit was old and grubby with stains on the carpet and a strange smell. The flyscreen in the lounge didn't close properly and had a big hole in it. There were no curtains or blinds in the lounge so everyone playing tennis can see into your area and if you want to watch TV from the kitchen YOU CAN'T due to the glare on the TV for the windows. In the kitchen there was oil dripping from the range hood onto the stove top. The main bedroom had no air con or flyscreen so you had to keep the doors shut or get eaten by mosquitoes which had been previously squashed on the bedroom walls and not removed. The second bedroom HAD a flyscreen but the windows were nailed shut! We received a welcome letter on our arrival Sunday and it stated "A complimentary starter pack has been provided for your convenience, once depleted you will need to purchase additional items........" On Monday afternoon ( we had to wait until then as there was no one at reception when we left for the day at 8.55am) I went to reception to advise of the above. The young girl kept saying sorry and when I asked to speak to the manager the lady next to her piped up "I'm the manager". When I re mentioned the above Sara sarcastically told me "I'll get housekeeping to come in on Tuesday and IF you really need coffee I can give you a satchet now" Seriously the attitude was disgraceful and this is the worst so called resort we have EVER stayed in. Do yourself a favour and avoid there are plenty of other resorts located on the beach in this area. I just wish I'd chosen one of those :(

We loved our stay at the Royal Palm in a huge 2bed 2bath room on level 13, with AC & carpark space. We could move from beach to pool and waking up to that view was fabulous (tho the black-out curtains couldn’t keep all the morning sun out unfortunately). It seemed a bit old with slow internet but is kept nice & clean. Such a lovely relaxing location & wish we lived closer to stay more often!

People in charge are complete ****holes

Great Location, right on the beach, easy walk to surf club, cafes and restaurants

It was an amazing experience The apartment was clean airy and welk appointed The amenities were great and well looked after Will definitely come back

High recomended