Paradise on the Beach Resort

This hotel is in a great location, but it really needs an overhaul. The room felt quite dated, and the ceiling had signs of previous mould. It appears to have been cleaned, but not very thoroughly. We had 2 mugs only and there was no sink, you had to get your water for the kettle in the bathroom along with cleaning the cups and saucers. We stayed for 6 nights, and between my partner and I we were only given two towels for the entire stay. Any additional towels had to be paid for — which is completely unreasonable. At the very least, extra towels should be provided without charge. The outdoor garden area also needs attention, with a lot of leaf litter and overall lack of maintenance. Overall, the position is excellent, but the condition and basic amenities let it down.

Excellent location...a little dated but was fine for us

Great price and great location.

Too noisy due to bar on first floor

Accommodation was spacious for us as a family of 5, it had a great location. I would just say the place as a whole feels/looks very tired. Rooms are perfectly clean, just dated. The pool area was maintained a little more at the back end of our stay. The spa/hot tub had rough edges due to missing tiles. The pool for a number of days had loose tiles placed on the edge of the pool (I can only assume a guest found these in the pool and made a pile of them on the side), they were cleared away after a couple of days. It to me felt more like an Air BnB, staff reception hours are fairly short and they were various notices that if you called the emergency number you would be fined. Totally understand that they want to avoid staff being called out - just could be worded a little better and make guests feel a little more welcome. Overall, great location, accommodation is clean and the one time I did go to reception I found them friendly. Just be warned in general about Palm Cove - you can’t get a drink or food much after 9/9.30pm.