Vista Inn Lake Tarpon

The evening front desk gentleman Michael went out of his way to help with an elderly couple I booked here. He kept an eye out for them while he was on duty and was very respectful and courteous. He deserves a raise.

Stayed one night October 23-24 2021. Couldn’t have picked a better place to spend the night. Room was great, very clean and especially liked the tile floor, as pet room carpeting can be pretty gross. Location was perfect as was the included continental breakfast. Will definitely be our place to stay again when visiting Tarpon Springs Dawn

On day 4/7 with No hot water at all! Unable to shower in 3 days. Washing face & hands with cold water 😭😭😭 same for the others in this section. Spoke with guests in another section who’ve had no problem with hot water. Victoria from the front desk states “we can’t move you to another room and we can’t refund you if you leave” when I stated I need to go to a hotel where there is hot water. It’s awful they won’t accommodate a paying customer or give a refund (I paid for a week) for the remainder of the week. When I checked in they did not ask if I wanted a room with or without hot water 🤷‍♀️🤦‍♀️ they obviously know there is no hot water in this section. Others I spoke with stated they’ve been reporting it for over a week! They keep saying it’s being worked on… that’s a lie. You can bet the attorney generals office, BBB and any other necessary entity will be sent a copy of the email I sent to the district manager along with a letter of complaint. I encourage others to do the same. If you are in the area, keep driving, there’s better places up the road who charge the same.

My husband and our crew was staying at this hotel for 3 weeks because we were doing a job close by. During that 3 week time we had to extend our original stay 2 times. Since we forgot it was the day to check out and we forgot to extend the stay again they threw out our luggage and even threw one set of luggage in the dumpster. They stole several items out of each of our guys personal belongings. Totaling $300.00. Of course the hotel is stating they know nothing about this. Even when confronting the cleaning crew that we personal saw cleaning the rooms they denied stealing anything. While walking to the dumpster to throw away the luggage they walked past our $85,000 truck and our $15,000 trailer that was still parked in the parking lot. Which the hotel was very aware that was ours. When we confronted them they stated they didn’t have our phone number to call us. They were given our phone number from day one! Front desk said they didn’t write down our area code. They had our credit card on file. While staying there for 3 weeks they never changed the bed sheets or would give new towels. When we asked them if they could change the sheets they stated due to Covid they couldn’t. But then we were told from the cleaning staff that wasn’t the case. The reason they wouldn’t change our sheets was because they didn’t have enough linens. After 10 days we demanded for them to change the sheets and they finally did. The only reason why I booked this hotel was because they stated this was a family owned hotel. Since my husband and I own a small business we want to support a small business. With our company we travel a lot. In 20 years of traveling and staying at multiple hotel chains for long periods of time for our work we have NEVER dealt with anything like this!!!!!

stayed here january 2022. while in my room with extra bolt on the door someone partially opened my door without any knock or anouncement. When going to the door to see who had just attempted unorthorized entry into my room, noone was there. 1. When confronting the front desk person, He stated "i haven't recently given out any keys. Only 3 people have keys on the property. I dont know".. (who tried to enter your room. 2. When confronting the maintenance person, he stated he tried to get into #(...) which was a completely different room than mine and located on a different wing of the buildings. He was seen walking around different floors on the property and never admitted trying to enter my room. 3. The housekeeping person was also on a completely different wing working in a room at the time. In conclusion this place is rated F by the Better Business Bureau and now i know why. I would highly suggest that noone stay here if u value your possessions and possibly your life especially if people are randomly trying to enter an occupied room and never owning up to it if it was in fact an error...