This was our second time staying here. First time was good. This time, check in is at 3:00 and we arrived at 2:43. The girl sounded like a robot, like she was reciting the rules. Check in is 3:00 and she would call us when our room was ready. She called at 3:30. The room she gave us was right next to the pool. There were some inebriated people who were very loud and playing music. Two of the people were not even staying at the hotel, as they left and said goodbye to their friends later on. After ruining our evening. There needs to be more rules and supervision at the pool. It was very annoying. The room was nice, but just noisy from the pool area. Don’t think we will be staying here again. A little niceness at check in would be very welcoming. Don’t recite the rules with no emotion or welcoming feeling.