CarlosRdguez
June 17, 2024
Good location, good facilities for a hostel. Good reception service (during the hours they are there), and breakfast included in the price in a good dining room. On the other hand, we have felt “Cheated”. Through Booking I reserved all the beds that made up 1 room for 8 people, and about 8 months in advance. Upon arrival at the hostel, they offered us room number 12, “you share a bathroom with number 13,” they said. Once inside, what was our surprise that, to get to room number 13, they had to go through ours!! The 12!! It looked like a previous hallway that they had taken advantage of. They were not able to relocate us, citing the fact that I reserved beds and not rooms, indicating that they had done us a favor. I remember that from booking I reserved the 8 beds in a single room, and many months in advance. If it contributes something, we were a group of 8 people who were around 40 years old each. Along with this, the air conditioning must be turned on/off from reception. We met at dawn on Saturday to turn it off, given that there is no one there after 11:30 p.m.
Original TextTranslation provided by Google