Customer service was excellent but due to the fact of everything else, I would give him a pour of view. The hot tub was f****** dirty, the paint was pilling in the hot tub and we asked for towels each day we were there. The room service would not bring them to us. We had to go to the front desk and get them every time. Our trash was not emptied. Nobody seemed to care about cleaning the rooms at all. So I would never go back there again. Unless they up there stuff and get things taken care of especially with a hot tub. I took my ground babies in it and. Paint was peeling and it was dirty and muggy and gross.