Guillermo
January 29, 2024
The hotel does not have the services offered on *******'s website. It does not have an operating restaurant. The terrace shown in the photos is not available due to construction. The lobby does not have ac. The room had a broken bathroom door, the TV had no channels, there were no hangers... to the point that we decided to shorten our planned stay from three nights to one. The hotel promised to refund me the two nights that we did not enjoy and I am still waiting for the refund from ******* with the hotel's ok. Bad experience
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