Eurohotel Reviews

If you are a frequent flyer that wants to enjoy some pastime with your friends or spouse I would suggest you choose a better option than Euro Hotel. My experiences are as follows: * While I thought receptionists there understand and speak both English and Spanish the Hotel description states under language spoken. I understand Spanish a little but I speak English so language barrier was my first challenge. *Secondly as I open the room door I was welcomed by the smell of mold. *Upon inspection I noticed black mold on the shower door’s silicone caulked, the tiles and the sink drain. *At first I didn’t inspect the bed but approximately 30 minutes after a janitor came to asked if we want to clean the room. I thought my room was cleaned before we moved in because I was super tired from a long trip so I told her no, she can clean the following day. I don’t understand what she was saying since I only know a few basic sentences in the language. Later in the evening (approximately 5 hours after) I saw a bug crawling on the wooden bed frame. I got scared because point to be noted-I am pregnant. I decided to use hand sanitizer spray on the bed frame to chase away the bug however that didn’t help. I ended up seeing another one on the other side of the bed frame. I tried to kill it but was unsuccessful. * The following day I went to the front desk to show the receptionist a video that I captured of the bug and she informed the house keeper to clean the room while we were having breakfast. I doubt whether they did a deep clean in the room because we returned just about 30 minutes later however it looked neat with mold still showing on the spots mentioned above. *Just when we thought breakfast was part of our booking payment, it didn’t happen that way. We had to pay for breakfast after having it. Also on Sundays the breakfast room is close so you’ll have to walk down the street to get from cafeteria located around. * There is a tv in our room but it doesn’t work. *The rooms are not sound prove. We could literally hear the neighboring guests activities during the night *The doors are hard to open and close. * Not all receptionist are trained to handle problems in the hotel. These are some of the problems I encountered making me uncomfortable and I had to make a decision to leave although I paid for the 10 days. *There was no reimbursement and no apology for the bugs seen in the room.