Connector12833186996
April 17, 2024
Decent hotel but it’s definitely a business/conference hotel and not a “destination” hotel. If you or your partner get invited to a work meeting here, it would be perfect. But I can’t recommend it for a week long family vacation. Service was hit or miss. Despite having a guaranteed connecting room as we were part of a tour group, the hotel inexplicably moved my young children several buildings away. Completely unacceptable. Shockingly, 5 different people tried to help at the front desk but not one of them was empowered to do anything to fix it. Only because another guest overheard our plight and gave us their connecting rooms was the problem solved. HUGE miss on the hotels part. Also, the reception desk has no shade for guests (only staff) so expect to sit there in the beating hot sun. It’s 95+ degrees here, so trust me when I say sitting in the sun is brutal. Grounds are pretty but the hotel is small. You’ll feel cramped after 2 days. Activities through the water sports desk are INSANELY priced. Definitely look elsewhere for activities. I expect resort prices to be high, but these were next level. Food was decent. Breakfast had a lot of variety but they ran out of tables quickly. Service at the pool was good.