To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(72)
Positive reviews(46)
Reviews with photos/video(12)
Negative reviews(2)
Guest User
One-Bedroom Suite
Stayed in Dec 2023
Family
1 review
4.7/5
Amazing
Posted on Dec 28, 2023
Amazing experience! This was our first stay, a little bit difficult to find the place. However, the front reception staff were very friendly, the reception was very nice and well decorated! We were impressed with the hotels entertainment as there was something going on every day.
Andrzej_
Double or Twin Room
Stayed in Dec 2023
Couples
24 review
3.7/5
Posted on Dec 19, 2023
Room was not very welcoming, holiday resort, breakfast simple but good.
Guest User
Double or Twin Room
Stayed in Oct 2024
Business travelers
28 review
4.5/5
Great
Posted on Oct 3, 2024
The room is too small. The water pressure in the shower room is not strong enough. The environment is good. The location is also good. There are more breakfast options. The swimming pool is a bit small. Overall, the price-performance ratio is average
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aymen boub
Double or Twin Room with Pool View
Stayed in May 2024
Couples
1 review
4.7/5
Amazing
Posted on May 10, 2024
The staff (reception, catering, entertainment, etc.) are welcoming and caring, the entertainment was there, clean, well-maintained hotel which offers a lot of amenities, the food is healthy and varied.
I recommend
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John ge
Double or Twin Room
Stayed in Mar 2024
Solo travelers
78 review
5.0/5
Outstanding
Posted on Mar 9, 2024
The room was much bigger than expected. The breakfast was very rich. The location is very convenient. It is very close to Paphos Archaeological Park. The price is very affordable. I will choose to stay here again next time.
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Romina bip
Double or Twin Room with Pool View
Stayed in Feb 2024
Family
1 review
3.5/5
Posted on Apr 23, 2024
Pretty good, apart from the room communicating with noisy neighbours.
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feifei138988
Double or Twin Room
Stayed in Nov 2022
Family
32 review
5.0/5
Outstanding
Posted on Nov 6, 2022
Cost-effective but you need a car to get there, there are many indoor and outdoor swimming pools, suitable for family and team spirit building! Many teams live in this hotel, the breakfast is very rich! It's a pity that the sauna is not open!
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6/7
Orcawhalefinsoup
Stayed in Oct 2024
Family
3.0/5
Posted on Oct 1, 2024
It is very difficult to write a review for this hotel, as there are some aspects which were very good, but some, such as the rooms, were very bad. Those with a pool view room (who paid extra) may have experienced better feelings, but the hotel is in what staff describe as a 'residential' area. The surrounding area is not aesethically pleasing and is quite a mess to overlook. There is a shopping mall and supermarket nearby if you like that sort of thing close to hand. It was for us, with toddler and pram, about a 30-40 minute walk to the harbour area or Venus Beach to see the sunset. When we arrived, the room which we were given was pretty horrendous. It was shabby, with exposed wires and a terrible view from the balcony of a construction site. This was definitely not a room of a four star hotel. We highlighted it to the staff, as we heard other people do during our stay. They were very accommodating and moved us to a slightly better room to make our holiday more comfortable. We do think the hotel needs to revamp the rooms in this hotel, as they are quite tired and spoil the experience. Some communal areas, such as, stairwells and lifts have also been around a long time as well. They had courtesy rooms by the pool to shower and change on your last day. We paid to extend our room, but it was not as we thought and we had to move to a completely different area of the hotel, which wasn't convenient and caused extra stress to pack up and go back and forth. We had paid 16 euros for the safe and couldn't transfer that facility to the other room for valuables, which was quite disappointing. There is no room makeup from housekeeping staff on Sundays which we found quite surprising. On the plus side, the pools were great! A lot of reviewers complained about not being able to get a sunbed, but we think that's only a problem in the main pool and if you want direct sunshine to sunbathe. There is another large pool next to the fantastic kids splash zone and we were always able to get a bed there in the shadier part without getting up early. The kids splash zone was really fun! Our little girl loved it. There is also a tiny circular pool which she liked, and a medium pool, so plenty of places to swim without worrying about depth. The entertainment team, were super friendly and ran yoga/ stretching everyday, plus pool activities, just not on their weekly scheduled day off. The evening kids disco and entertainment was at a decent time, small scale, but varied, including bingo, mini disco, bird show, fire breathing etc. There was also t-shirt painting, face painting and henna tattoos at additional cost. The entertainment team were really identifiable in bright t-shirts to ask questions and did not mind at all. The food and restaurant area at this hotel was very good with variety for all manner of cuisines. It was buffet style but the themed nights helped to keep things interesting in this all inclusive environment and the food that was served was delicious. T
6/16
Response from Property: Dear Glenn, Thank you for taking the time to provide such a detailed review of your recent stay at Mayfair Hotel. We appreciate your honest feedback, as it helps us identify areas where we can improve and enhance the guest experience. We are glad to hear that you enjoyed several aspects of your stay, such as our pool facilities, the kids’ splash zone, and the entertainment offerings. It’s wonderful to know that your little one had a great time, and that the variety of pools provided a relaxing experience for your family. We’re also pleased that the food and restaurant service met your expectations, with themed nights and attentive staff making your dining experience enjoyable. We strive to offer a wide variety of delicious options to cater to all preferences, and your positive feedback is greatly appreciated. That said, we sincerely apologize for the issues you encountered with your room and the inconvenience this caused. We understand how important your accommodations are to a pleasant stay, and we regret that your initial room did not meet your expectations. While we’re happy that our team was able to move you to a more comfortable room, we acknowledge that the overall condition of some rooms and communal areas requires improvement. We are continuously working on modernizing our facilities, and your feedback is invaluable as we prioritize these efforts. Your comments about the gym cleanliness, Sunday housekeeping, and areas where improvements can be made are also noted, and we will be working to address these concerns. Thank you again for your feedback and for highlighting both the positives and areas for improvement. We hope you’ll consider visiting us again in the future, as we continue our efforts to enhance the experience for all our guests. Warm regards, The Mayfair Hotel Team
andrewmckeeman
Stayed in Nov 2024
Family
4.0/5
Very Good
Posted on Nov 5, 2024
We enjoyed a great week in the Mayfair hotel. We found the rooms to be spacious and adequately furnished and most importantly clean. Staff were friendly and helpful - some of the best reception staff we have encountered. The food (AI buffet) was really of a good standard with plenty of choice. The drinks were just ok - wine and beer were fine, spirits not so much. The entertainment staff were excellent, especially Lizzy who went over and above to make our stay complete and full of fun activities - my son (and I) will miss her activities and her banter!
Lee S
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 28, 2024
We was the only family coming off the coach when we arrived, my wife panicked as she thought it wasn't a good sign. We arrived straight into reception around 11pm and we was greated by the receptionist with 4 brown paper bags with a sandwich, cake, fruit and a bottle of water which I thought was a nice gesture. The room was very clean, only downside we had was the beds in the main bedroom are nice and soft mattresses but the 2 singles in living room are hard mattresses. The food is great. We've done 5 star hotels and this probably has more variety as each night is a different theme. The entertainment staff are brilliant. I became very friendly and had a good laugh with Noah and Cristina the "bingo lady" as my daughter called her was also brilliant. My Daughter got up and did Matilda Naughty on the karaoke night and she came over to the table compliment her as they thought she was really good which put a big smile on her face. The pools are very cold but are ok once you're in. If you want a decent sun lounger, you need to find one at 6am. Some people was going down at 5.30am thinking they can beat others to it, but the staff are circling before 6am removing towels and folding them and putting on a table nearby. Only issue I would say but it might be because we've done a lot of 5 star hotels is theres not any groundsmen here keeping up with the cleaning and gardens but that might be more apparent in the summer time as this is towards the end of season. The lifeguards keep circling cleaning up after others that are leaving their crap which they really shouldn't be doing, there's plenty of bins and lazy people. The young lad on the pool bar I think was called Rezi is brilliant, he's only 18 but he's really easy to talk to (probably even in the 5 languages he can speak) and knows his way around the bar and cocktails. Tbf all the staff have been very friendly and helpful. It's our last day today after 7 nights and I wish we booked longer. The full holiday has been great from start to finish. We would definitely book here again if we returned to paphos in the future. Last drink at reception whilst I write this, YAMAS
Response from Property: Dear Valued Guest, Thank you for sharing such a thoughtful and detailed review of your stay with us at the Mayfair Hotel. It’s wonderful to hear that, despite initial concerns upon arrival, you and your family felt warmly welcomed by our reception team and appreciated the late-night refreshment bags provided. We’re delighted to know you enjoyed the variety in our dining options and that the themed dinners exceeded expectations, especially with your previous 5-star experiences. Our entertainment team will be thrilled to hear how much you and your family enjoyed their company, and we're so glad your daughter received that extra encouragement from Cristina—what a beautiful memory! Thank you also for noting our team’s dedication to keeping the pool areas tidy. Your feedback about the groundskeeping is appreciated, and we’ll certainly consider it as we continue to enhance our seasonal offerings. It’s wonderful to hear that Rezi and the rest of our staff left a memorable impression on your stay, with their friendliness and hard work. We’ll be sure to pass along your kind words to them. It sounds like you made the most of each moment, and we’d be absolutely delighted to welcome you all back to Paphos for more cherished memories in the future. Best Regards, The Mayfair Hotel Team
Trek467020
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 8, 2024
Fabulous hotel with excellent staff, in particular Cristina from the entertainment staff was fabulous with all ages and had so much energy, my daughters especially loved that she came to play UNO with them! Food has been excellent with a great selection every night and all to a really high standard. Rooms are a great size and a lovely pool view. Great location just across from the shopping mall and only a short walk away from the harbour area but great bus links also. Would absolutely return here!
Response from Property: Dear Trek, Thank you for your fantastic review! We are delighted to hear that you had such an enjoyable family holiday at the Mayfair Hotel. It’s wonderful to know that our team, particularly Cristina, made your stay memorable by engaging with all ages—how fun that she played UNO with your daughters! We’re also thrilled that you enjoyed the food, found it to be of high quality, and appreciated the variety offered each night. It’s great to hear that your room was spacious and offered a lovely pool view, making your stay even more comfortable. The hotel's location near the shopping mall and harbour is indeed a highlight, and we're glad you found it convenient with good bus links. We would absolutely love to welcome you back for another stay in the future! Warmest Regards, The Mayfair Hotel Team
Roving62977569205
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 28, 2024
had a wonderful time food was amazing staff very helpful entertainment team where very good very clean hotel would definitely come back again to stay 10/10 the rooms are very nice especially the ones which have been renovated clean and very comfortable bar area are good the restaurant which you have to pay for is excellent well recommend
Debbie D
Stayed in May 2024
Travel with friends
5.0/5
Outstanding
Posted on May 28, 2024
This place is amazing the entertainment staff are friendly and welcoming, the food is lovely and all the staff are willing to help with anything you need. I have had an amazing birthday here with the Mayfair family and we are coming back for a family holiday next year xx
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 24, 2024
Just back from a week away, first time in cyprus for us, it didn't disappoint, hotel was lovely and was all the staff, so friendly and helpful, first of I have to mention that the double bed wasn't two singles pushed together, this was a proper supper king sized bed and one of the most comfortable we have ever encountered in all our travels, the food was absolutely amazing, we normally find ourselves eating out a few times but not once, there is plenty to do and see here just ask the lovely reception staff for a local map and recommendations and they won't put you wrong, we will definitely be back to cyprus and would definitely go back to this hotel, will definitely recommend x
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 22, 2024
Absolutely loved staying here the entertainment staff was amazing especially Mario, food was enjoyable and there was a lot of selection, the rooms was excellent and got cleaned daily. We are definitely going back next year! Would highly recommend