Guest User
August 21, 2021
Good service, good room, there are some problems: the box is leaking and the air conditioning control is not working.
I was having trouble paying the daily fee that was deducted by Trip.com, and I charged the fee again at the hotel and promised to refund the payment through the app. The reversal didn't happen. I didn't experience an ordeal until I got a refund. Camboa Hotel didn't pay attention. They only contacted once by phone and didn't bother to answer or locate themselves in the negotiation place via email. Disappointed with the service to resolve the double charge (I received a refund a week later).
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