Megaworld Hotels & Resorts Hotels in Paranaque

PROS - Breakfast is delicious. Many people are queing but they staffs has a system and they can manage. - Location is the best. Accesible to Okada, MOA, Airport. Grab and taxi accessible - Bedroom is clean. Complete toiletries. Water heater is working. View is ok. - Security is good. - Parking space is alot. - Wifi is fast. - They have water dispenser. - Gym has good equipment. I used it twice - Price is cheaper vs others and worth it with what you get. CONS - No one answering the phone, if you need anything you have to go down. - Bedroom is not Soundproof. I got disturbed by a noisy neighbor at night. I extended for another night with family. Overall, will book again.

It was a good stay at Grand Westside Hotel. It was a weekend stay so I expect it to be busy. I queued for about 30 mins and another 30 mins at the reception because the other connecting room I booked wasn’t ready yet. I arrived at around 2:30 pm and checked in past 3:30 pm. They only gave one room, but promised to give the keycards for the other room asap but they gave it so late, it was around 6pm. They offered to give us late check out until 1pm next day. But I think it’s not compensated fairly. I also emailed ahead for a complimentary cake for our Wedding Anniversary, and request it also upon check in and said they will have it deliver to our room next day, but no complimentary cake received. I’m a bit dismayed. Overall, i’ll give it a 7.5/10. An improvement for the customer service is needed.