The Chess Hotel

The Chess Hotel Reviews

The Chess Hotel

6 Rue du Helder, Paris, FranceView Hotel Details
The Chess Hotel
The Chess HotelThe Chess HotelThe Chess Hotel
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The Chess Hotel Guest Reviews

4.2/5
Very Good
61 review
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.2
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All Reviews(61)
Positive reviews(54)
Reviews with photos/video(4)
Negative reviews(7)
Pang
Superior Double Room
Stayed in dez 2023
Family
14 review
4.7/5
Amazing
Posted on 13 fev 2024
Simple hotel with terrific location, size is decent for Paris standard, reasonable price despite last minute booking
Anju
Superior Double Room
Stayed in ago 2023
Family
9 review
4.2/5
Very Good
Posted on 1 set 2023
Excellent location and acceptable quality/price in Paris
Melissa
Superior Room
Stayed in fev 2022
Couples
26 review
4.0/5
Very Good
Posted on 18 abr 2022
Small boutique hotel in Paris, located near the opera house. Room is nice with comfortable bed. Not much are provided but you get free water. There’re plenty of restaurants in the area. We went to a Japanese restaurant and ramen about 5 mins walk from hotel and both are delicious!
Ming17
Stayed in abr 2024
Family
4.0/5
Very Good
Posted on 14 abr 2024
I like the fact that you need an access card to enter the hotel's premises, then into the lift to the 1st floor where Reception was. We had a nice warm, big room with windows that opened out to the street below and you could see the opposite building. Toiletries were given but there are days when an item or two was not replaced and we had to request for it. Locality was great with easy access to main shopping area and restaurants. Staff were very courteous, attentive and helpful. Breakfast was great, we had free breakfast for the last 2-3 days of our stay for inconvenience caused due to the malfunctioned lift, courtesy of the Hotel Manager. We would stay here again in future but it will be in the colder months as the hotel runs a central air conditioning system, that can be warm for us but cold for others.
Response from Property: Dear Ming, Thank you very much for sharing this positive experience in our 4-star boutique hotel ! It is a real pleasure to hear that you enjoyed the warm welcome of our team, the beautiful room set at your disposal throughout this stay at The Chess, as well as its great location and the richness of our breakfast, so important before a day of exploration ! We apologize for any inconveniences caused, and are delighted to hear that the compensation offered met your expectations. You are always welcome, and the entire team looks forward to having you again on a next visit to Paris, See you soon, The Management
Guest User
Stayed in mar 2024
Other
0 review
2.0/5
Posted on 1 mar 2024
The staff were lovely and helpful. The rooms are tiny, the breakfast is not included. The room cleaning was done upon asking for it and in my case done poorly. There is a street view and a back building view. No place to sit outside or order a drink. They do offer a happy hour which is not free. The hallways were dirty with dirty carpet and scratches all over the walls. The elevator was dirty. It did not feel very clean. My sink drain didn’t work, I received no fresh towels and I found hair on the conditioner in the shower and I had not used it. There are several bistros with very bad food around. Shopping was great. Mobs of people. But your hotel should be a sanctuary for you to come home too, it was not. We were quite unhappy. Everywhere in Paris was booked so this seemed ok online. We would not stay there again. It felt like a youth hostel.
Andrea
Stayed in dez 2023
Other
5.0/5
Outstanding
Posted on 26 dez 2023
This hotel is incredible, a small gem in my favorite area in Paris, just steps from the Palais Garnier. It is my no. 1 choice in Paris. The rooms are small but extremely comfortable, the staff is very attentive and it is a small hotel, just like I prefer.
Guest User
Stayed in nov 2023
Other
0 review
5.0/5
Outstanding
Posted on 30 nov 2023
10/10. Great location just by Opera/Bld Haussmann. Very welcoming and friendly staff. Clean and quiet well appointed room equipped with coffee machine, safe etc. Nicely furnished and decorated. Good choice at breakfast. We were so happy with our choice of hotel. Thank you to all of you who made our stay so enjoyable.
Bertles
Stayed in nov 2023
Couples
5.0/5
Outstanding
Posted on 30 nov 2023
I have been visiting Paris for 30 years for work and have stayed in some of the very best hotels for work. Economics means my company selects mid-range hotels nowadays and I have had the misfortune to stay in some shockers. This one was lovely though and well positioning for the Opera area. The staff were extremely welcoming. The room was nice and breakfast reasonable. What more could you want.
Response from Property: Dear Guest, Thank you for sharing this positive review following your stay at our 4-star establishment ! It was a real pleasure to welcome you at The Chess, even more to hear that the quality of the service provided all along this experience totally complied with your expectations ! We look forward to welcoming you again on a next visit to Paris, See you soon, The Management
Christine
Stayed in nov 2023
Couples
4.0/5
Very Good
Posted on 18 nov 2023
Pretty great stay and only a 15 min walk from The Lourve, 2 minute walk to Opera Garnier and Gallerias Layfette. Would definitely recommend staying here!
Guest User
Stayed in nov 2023
Couples
0 review
5.0/5
Outstanding
Posted on 11 nov 2023
The Chess Hotel has a unique design and combined with silent and clean rooms.we would like to stay our next stays in Paris.It was Great Central location access for all important points of Paris, histerical visits, shopping and AirPort and Nord Gar
Guest User
Stayed in out 2023
Other
0 review
5.0/5
Outstanding
Posted on 22 out 2023
Fantastic hotel in Paris. We have stayed at a few hotels in this area. This was our first stay at the Chess and we will definitely be back. Great breakfast and great staff. Breakfast was everything we needed.
Guest User
Stayed in set 2023
Other
0 review
5.0/5
Outstanding
Posted on 15 set 2023
Smart, well appointed and invested hotel in L'Opera district. Quiet side street. Good: really comfy bed, big overhead shower, iron/board, drinks in minibar, big TV, breakfast (well done on scrambled egg, always a challenge on a buffet). Chilled out feel with staff, which I liked. Not so good: I kept getting lost on the two sets of stairs - but not a major issue!
Response from Property: Dear Nigel, We would like to thank you for sharing this positive review following your experience at our 4-star hotel, The Chess ! The satisfaction of our guests is the main of our concerns, that is why it is a pleasure to note your full satisfaction regarding the quality of the service provided all along this stay, the comfort of the room set at your disposal, its amenities and our excellent location ;) The entire team of The Chess looks forward to welcoming you again on a next visit to Paris, See you soon, The Management
Michael
Stayed in set 2023
Couples
5.0/5
Outstanding
Posted on 7 set 2023
The Chess hotel is fantastic. The staff are superb. The bed is very comfortable. The hotel is close to all the major attractions.
Lynn
Stayed in jul 2023
Family
5.0/5
Outstanding
Posted on 9 jul 2023
The Chess is perfectly located for touring - Opera district, shopping, food, transit, short walk to the Louvre, Montmartre etc. Clean, friendly, well appointed, quiet - perfect.
Jessica
Stayed in out 2023
Couples
5.0/5
Outstanding
Posted on 17 out 2023
Excellent location - close to the Opera House and many Brasseries