Hotel Plaza Athenee - Dorchester Collection

Lovely room, lovely harpist. Unfortunately, we had such a disappointing afternoon tea. We sat at 3 and were able to order quickly. Then weren't even served water until after 3:40. We had to consistently get up and ask for service after letting very long wait times go by. We had the club sandwich, served well after 4, which was served grilled with hot mushy lettuce, so I couldn't eat much as it wasn't appetizing. We finally got our desserts close to 5, which we had to shovel a few in and run. We had to ask for the check as were running late for a train we had to catch later in the evening. We did mention the train earlier in the service when having to ask for sometime to serve us. We were comped a glass of champagne to help out for such a disaster of an afternoon, which I do appreciate, but long story short, I would never return. It was a mess and not worth the time and money. Hopefully, this was just an off afternoon for the hotel.

My anticipation for a stay at the Plaza Athénée, fueled by its reputation as a haven for high-fashion luminaries like Anna Wintour, was met with a reality that fell short of expectations. My time there was markedly average, leading me to conclude that the hotel, despite its prestigious guest list, is somewhat overrated. In comparison, The Peninsula set a higher standard in almost every aspect, leaving Plaza Athénée trailing in its wake. Even four-star hotels I've visited previously offered a more memorable experience, highlighting the gap between expectation and reality at Plaza Athénée. While I cannot comment on the dining, having not availed myself of the hotel’s culinary offerings, the acclaim it has received was one of the few aspects that aligned with its reputation. Unfortunately, this did not extend to the staff interaction. A particularly disheartening experience occurred at the spa, where I was unceremoniously asked to leave while waiting for it to open, only to later be moved to a plainly appointed area when it was time to enter, like this room was bland... the hotel was c lean and comfortable as it should be, It's a peculiar disappointment to find a place celebrated for its opulence and exclusivity to be so distinctly average in its actual guest experience. In conclusion, the Plaza Athénée may carry the allure of celebrity and high fashion, but based on my experience, it lacks the substance and warmth that transform a hotel stay into something extraordinary. Without the draw of a significant event like a ball, or perhaps another discounted stay, I find little reason to return. The search for exceptional hospitality and a truly exclusive atmosphere continues elsewhere, I have no business returning .

Dreadful - we stayed 4 weekends in a row and we had to complain each time. We really didn't like doing that and they kept saying things would change and upgraded us etc. But to be honest we just wanted to get the service that this level of hotel should be delivering. Breakfast was very slow, drinks slow in the bar. There is a nightclub in the hotel and some unsavoury going's on in the toilets which I reported