Anonymous User
May 14, 2024
The room is clean and tidy. We booked a family room with a sofa bed. The sofa bed can be turned into another bed, so the family of three can sleep well. We live on the 20th floor and can see the Seine River and the Statue of Liberty on the river. The disadvantage is that during peak hours, the elevator takes a long time to wait.
The hotel does not provide bottled water, but provides drinking water and sparkling water in the lobby, which are unlimited. The room is cleaned by staff every day and is very tidy. It happened to be May Day when we checked in. The front desk prepared flowers for the lady and small gifts for the children, and also checked in in advance.
The hotel is close to the Eiffel Tower, and the surrounding restaurants, shopping malls, buses and subways are also difficult to access. In addition to Westerners, there are also many Japanese and Koreans.
A small episode occurred halfway. The hotel said that it did not receive my full payment. It was deducted from the credit card when checking in, plus the city tax. I contacted Ctrip customer service and returned it in time. The communication was pleasant.
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