Ibis Paris Opéra la Fayette 9ème

A very bad accommodation experience. On the day of check-in, the front desk told me that my order was only for two adults and no children, but they didn't have other vacancies, so we could only squeeze a room for two people. Since the room had not been tidied up at that time, I was asked to go back and check in two hours later. When we went back to check in, they insisted that I open another room, and said that the local government stipulates that three people cannot live in a two-room room. After negotiating, they said I would have to pay an extra 30 euros per day for an upgrade to a triple room. Strange, didn't you tell me earlier that there are no other three-person rooms? People who have already arrived in France can only accept it, and they have successfully negotiated with the front desk to add 25 euros a day. When we got into the room, the housekeeping staff was still making a cot in the room, it seems they added a super mini cot to the original room, and then charged 25 euros more per day. At this time, I also thank Trip.com for helping with the negotiation and helping to deal with the extra costs. When I checked out, the front desk told me that there were no other expenses. I said that I had breakfast for three days, so I asked them to give me the details. The front desk said they would email me later, so I left first. In the afternoon, I first received a consumption message from my credit card, informing me that I spent nearly 900 euros in the hotel. My God, breakfast for three days is not more than 100 euros. Immediately, I received an email from the hotel, in addition to breakfast for three days, they charged me for another six nights. Because it is inconvenient to contact the hotel outside, so I waited until I returned to my country to send an email to the hotel. In the process, I found out that it was a chicken talking to a duck. I don't know if they did it on purpose or what? To say I didn't pay for the room, I didn't pay them, but I paid Trip.com. After nearly three hours of communication, they suddenly informed that the refund has been refunded. I haven't asked my bank if the refund has been refunded, but this is really a bad experience. If someone wants to stay in this hotel in the future, be sure not to pre-authorize the card. If you give cash, you must ask for a receipt immediately, otherwise it will be really unclear.