We had an excellent stay at this hotel. We were greeted by Jiejun Li, the Guest Experience Supervisor, who was extremely gracious and helpful. In fact, she checked on us periodically to make sure we were having a great experience. The suite we were upgraded to was excellent in every way and housekeeping did a great job of keeping it that way. The desk staff, the concierge staff and the bellmen were all very friendly and knowledgeable. They all contributed to the enjoyment of our stay. The only very minor exception was the restaurant staff at breakfast, who were efficient and polite, but certainly not very friendly. We would definitely recommend this hotel to anyone looking for a hotel in this price range.