I read the reviews before booking and it seemed people either had wonderful experiences or poor experiences, very little in between. I hoped we would be in the wonderful experience category but, unfortunately, we weren’t. Reception at check in was fine, not warm and welcoming but not rude. It was literally the last time anyone spoke to us during our 4 night stay until checkout. It’s a very small reception area and you must pass right in front of the desk to enter or exit the hotel, not once was I greeted and when I spoke I received little response. Our deluxe room was very clean (thank you housekeeping!) but needed refurbishment. Barely functional door knobs on damaged doors, torn wallpaper, chipped bathtub. The separate area with the toilet was so small that my knees almost touched the wall and I am 5’3” tall. Was it horrible? No. Would I recommend this property? Sadly, no.