Experimental Marais

My go-to hotel in Paris. Excellent location. Excellent service. Nice but small room. Wish they had a gym.

I am currently staying at Experimental Marais in Paris, formerly known as The Sinner, and I feel compelled to share honest feedback about how dramatically the experience has changed since the rebranding. When it operated as The Sinner, the hotel had a strong identity. It paid attention to detail. It had character, atmosphere, and a sense of theatre. Today, while the price has increased, the quality of service and overall experience has noticeably declined. The concept that once made this hotel distinctive now feels diluted. It has become another expensive boutique hotel, but without the soul that once justified the rate. You pay more, yet receive less value. With the new branding , they took away the air fluffed extra duvet, added bulky room key, and made it more towards dad and mom are going to send a night at an expensive boutique hotel! Cleanliness & Maintenance Concerns There are several issues that should not exist at this price point: Mug rings were left on the bedside tables upon arrival. The bathroom tissue box was EMPTY. The house slippers were too small for a man's feet, and when i asked for a bigger size , they staff member told me thats the only size. but the following day when i asked about a bigger size, it was magically searched and found , then delivered. The coffee table was not properly cleaned. The rug did not appear freshly vacuumed. The bed linen had a strong detergent smell that was unpleasant rather than luxurious. In Room 205, the paint is peeling from the shower ceiling. These are basic maintenance matters that undermine the perception of a luxury property. When I arrived, the AC in my room was not functioning and could not be repaired until the following day. My only temporary option was to use Room 101, the accessible room for guests with disabilities. I was uncomfortable taking that room, as it should be available for someone who genuinely needs it. Meanwhile, my own room had a noticeable vanilla and tobacco odor, and during the afternoon there were also kitchen smells drifting into the room. Without working air circulation, these odors lingered and became more pronounced. I was advised to open the window, which is not something one expects to hear in a hotel that positions itself as luxury. Dyson Hair Dryer Experience There is now a standard hair dryer in the bathroom drawer. If you would like a Dyson hair dryer, you must sign a form acknowledging receipt, after which one unit is brought to the room. The staff member who delivered it did not speak English, which made communication difficult and diminished the service experience. More concerning, the accessories of the Dyson contained hair from a previous guest. That immediately raised questions about hygiene standards and attention to detail. I had initially requested both the Dyson hair dryer and the straightener, but after seeing the condition of the attachments, I declined. If the accessories are not cleaned properly between uses, this is a serious

I enjoyed the hotel and the staff were helpful. However, I would not stay here again because the lighting in the bathroom was so poor that it made getting ready in the morning a chore. I moved the lamp from the bedroom into the bathroom which helped.

We spent 3 nights just before Christmas. Hotel was overall fantastic. Location was the best. Close to every where you want to go in Paris. Loved the decor in the hotel and in the room. Kind of enjoyed the music being piped in the room (you can turn it off if that is not your thing). The cons, for us, were the light controls. They made it way too complicated to figure out how to turn the lights on and off. Also our bathroom, there was a step up from the sink/shower area to the toilet which was kind of dangerous when going to the bathroom at night.

Great size room, especially for Paris. Treats in room… cookies, chocolate, champagne. Great service